Improving the organizational knowledge sharing through online social networks

Abstract

Purpose Social technologies can offer a strong means for organizations to manage their information flows and thus make changes on the organizational knowledge sharing, which may then be linked to employees’ productivity and performance enhancements. The purpose of this paper is to predict the impact of using the online social network on employee motivation and employee motivation effects on organizational knowledge sharing. Design/methodology/approach From employees of tax affairs organization, data are collected. For evaluating the model’s elements, a questionnaire was designed. It was revised by experts with significant experiences. For statistical analysis, SMART-PLS 3.2 is used. Findings Findings have confirmed the validity of the proposed model. The results also have indicated that online social networks, social trust and social goals have a positive and important impact on employee motivation. Furthermore, obtained results have revealed that organizational knowledge sharing is significantly influenced by employee motivation and organizational commitment. Research limitations/implications The study contributes to the literature on organizational knowledge sharing and employee motivation in online social networking sites. Organizations could benefit from this knowledge by accepting that social networking sites must be considered as a critical component of the knowledge sharing, and precise targeting efforts could be directed for those users. Also, it could be exciting to study further factors affecting the development of organizational knowledge sharing in larger organizations. Originality/value The paper rises the understanding of what online social networking encompasses and how it can be utilized for the organization. The ideas and discussion are similarly applicable to libraries and may give them new visions into the delivery of social networking applications as part of their facilities to users.

RETRACTED: Pengaruh motivasi dan lingkungan kerja terhadap kinerja karyawan PT. Poetra Jaya Sukses Mandiri di Batam

“…Semakin tinggi motivasi karyawan dalam berkerja maka akan semakin tinggi pula kinerja karyawan tersebut. Sebaliknya jika motivasi seorang karyawan rendah maka akan semakin rendah kinerja karyawan tersebut (Wibowo, 2011., Yang et al, 2019. Motivasi sebagai pemberi daya penggerak bagi karyawan tujuannya untuk menciptakan kegairahan seseorang agar mereka mau bekerja sama, bekerja efektif dan terintegrasi dengan segala daya upayanya untuk mencapai kepuasaan (Hasibuan, 2016., Lee & Song, 2019.…”

Influencing factors of knowledge enhancement of corporate universities in China

“…The corporate university is a knowledge sharing platform that realizes the interactive transformation, knowledge exchange, sharing and utilization of tacit knowledge and explicit knowledge inside and outside the enterprise (Baporikar, 2015). The essence of knowledge sharing is mutual communication and exchange (Nonaka et al , 2000; Yang et al , 2019; Obermayer and Toth, 2019). Corporate universities create an atmosphere of integrity and openness, especially in the teamwork and continuous learning of the project to enable trainees to cooperate and help each other (Guerci et al , 2010; Abel and Li, 2012).…”

A Bibliometric Analysis of Research on Knowledge Management in Tax Administration

“…In conclusion, there has been an interest in using KM in tax administration in recent years. However, it is still under-researched and exclusively concentrated on a single aspect of the phenomena, like the function of technology as a facilitator KM (Kumar & Solanki, 2010;Mohammadbidaghi et al, 2013;Rosdi et al, 2016), knowledge sharing (Hashemi et al, 2018;Jørgensen et al, 2020;Yang et al, 2020), KM and organizational performance (Mahmudi & Monavvar, 2016;Wittayapoom & Limanonthachai, 2017;Okoh et al, 2020;Muturi, 2021)KRA has introduced knowledge management in its operations Wairimu (2018). Since it has been recognized for promoting government reform, understanding the concepts, processes, and tools that enable KM strategies in tax administration exposes areas where more research is necessary (Rosdi et al, 2016).…”