Improving the human factors aspect of database interactions

Shneiderman, Ben

doi:10.1145/320289.320295

Cited by 106 publications

(24 citation statements)

References 32 publications

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“…(Reisner 1988) is an interesting paper recalling the majority of the experiments done on the ease of use of traditional query languages, mainly SQL and QBE. Other earlier surveys on experiments are (Shneiderman 1978, Shneiderman 1980, Thomas 1977, and a recent one is reported in (Ahlberg Williamson Shneiderman 1993). A common goal of such experiments is to provide a quantitative estimate of the ease of use.…”

Section: In1roductionmentioning

confidence: 94%

Diagrammatic Vs Textual Query Languages: A Comparative Experiment

Catarci

Santucci

1995

Visual Database Systems 3

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The significance of usability as one of the most important system characteristics is widely recognized in all the application fields, including databases. This also implies the involvement of the user in the activities of design and testing of any interface. However, very few studies aiming at validating the usability of a system have been proposed in the database field, in contrast to many other computer science areas. In this paper we present an experiment comparing, from the point of view of the ease-of-use, a novel visual query language, namely QBD*, against a well-known traditional textual language such as SQL. The results of the experiment confirmed the superiority of the QBD* approach, which is based on a conceptual data model, closer to the user view of the reality than the relational model, a visual representation of such a model, more attractive and graspable than a textual list of table names, and direct manipulation commands, having a syntax much more easier than the SQL one.

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Section: In1roductionmentioning

confidence: 94%

Diagrammatic Vs Textual Query Languages: A Comparative Experiment

Catarci

Santucci

1995

Visual Database Systems 3

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“…Some of the earliest works in database usability includes [87], which analyzed the expressive power of a declarative query language (SEQUEL) in comparison to natural language. Usability of information retrieval systems was studied in [92,99], which analyzed usability errors and design flaws, and also in [34], which performed a comparison of usability testing methods.…”

Section: Other Related Workmentioning

confidence: 99%

Making database systems usable

Jagadish

Chapman

Elkiss

et al. 2007

Proceedings of the 2007 ACM SIGMOD International Conference on Management of Data

207

147

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Database researchers have striven to improve the capability of a database in terms of both performance and functionality. We assert that the usability of a database is as important as its capability. In this paper, we study why database systems today are so difficult to use. We identify a set of five pain points and propose a research agenda to address these. In particular, we introduce a presentation data model and recommend direct data manipulation with a schema later approach. We also stress the importance of provenance and of consistency across presentation models.

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“…It has been shown that when interacting with computers, many people prefer to use a telegraphic style, avoiding the use of elements like articles, prepositions and other subsidiary words (Shneiderman, 1978;Carbonell & Hayes, 1983). These situations of ''ungrammaticality'' can be categorized as a problem of a missing symbol in the input string (a symbol which, on the other hand, does not carry any semantic action).…”

Section: Incomplete Inputmentioning

confidence: 99%