Proceedings 26th Annual International Computer Software and Applications
DOI: 10.1109/cmpsac.2002.1045135
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Improving service availability via low-outage upgrades

Abstract: Service availability is of key importance to operations and maintenance systems for mobile telephony networks. This paper will describe some of the challenges in providing continuous service and the impact of upgrade related outages. Potential methods for low outage upgrades will be discussed from an industrial perspective, including practical and logistic considerations.

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Cited by 5 publications
(3 citation statements)
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“…If a service is down randomly for one millisecond every hour, it has an availability of over 99.9 percent, but is still highly unreliable. Similarly, a service that never fails but is shut down for two weeks every August has a high reliability but only 96 percent availability [38]. The list of QoW S parameters mentioned above is not exhaustive and some readers may have different views regarding the definition / applicability of a few parameters.…”
Section: Parameters Reflecting the Quality Of Web Servicesmentioning
confidence: 99%
“…If a service is down randomly for one millisecond every hour, it has an availability of over 99.9 percent, but is still highly unreliable. Similarly, a service that never fails but is shut down for two weeks every August has a high reliability but only 96 percent availability [38]. The list of QoW S parameters mentioned above is not exhaustive and some readers may have different views regarding the definition / applicability of a few parameters.…”
Section: Parameters Reflecting the Quality Of Web Servicesmentioning
confidence: 99%
“…Outage frequency is expressed on terms of MTBF, or Mean Time Between Failures, which is calculated as follows [15] …”
Section: Network Availabilitymentioning
confidence: 99%
“…Chan and Tortorella (2001) consider a simple probability model for sizing the spare inventory to meet an end-to-end service availability objective. Dislis (2002) describes some of the challenges in providing continuous service and the impact of upgrade related outages for mobile telephone networks. Reinecke et al (2004) treat a restart policy to speed up the completion of service as a representative application-level service dependability technique.…”
Section: Introductionmentioning
confidence: 99%