2014
DOI: 10.1007/978-3-319-10894-0_7
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Improving PL-Grid Operations Based on FitSM Standard

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Cited by 3 publications
(1 citation statement)
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“…ITIL was successfully applied in the merging process of two large e-Infrastructures, as shown in [21]. The PL-Grid infrastructure employed ITSM to maximize the efficiency of its operations [22]. By following the FitSM standard, their federated infrastructure is able to implement all required processes and serve the scientific community in highly efficient manner.…”
Section: Designmentioning
confidence: 99%
“…ITIL was successfully applied in the merging process of two large e-Infrastructures, as shown in [21]. The PL-Grid infrastructure employed ITSM to maximize the efficiency of its operations [22]. By following the FitSM standard, their federated infrastructure is able to implement all required processes and serve the scientific community in highly efficient manner.…”
Section: Designmentioning
confidence: 99%