Improving Operator Situation Awareness Through Ecological Interfaces: Lessons from Aviation

Mulder, Max; Borst, Clark; Paassen, M.M. van

doi:10.1007/978-3-030-32965-5_2

Cited by 3 publications

(2 citation statements)

References 41 publications

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“…The Risø approach and its various derivatives coalesced over the decades to form the current developments of EID. While this growth of EID has moved beyond the original Risø approach and the nuclear sector (e.g., Bennett & Flach, 2019;Borst et al, 2015;Mulder et al, 2019;Vicente, 2002), the "design" dimension of the Risø approach has also receded significantly into the background. In the rest of the section, the development of the Risø approach is identified along with the underlying design basis.…”

Section: The "Design" Dimension Of the Risø Approach And Aftermentioning

confidence: 99%

Extending the Ecological Interface Design process—Integrated EID

Kant

Sudakaran

2021

Hum Ftrs & Erg Mfg Svc

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This article aims to extend the traditional Ecological Interface Design (EID) process.With the rapid pace of digitalization in technological systems, there is a need for a design process that can handle the systemic design goals and the experiential basis of interaction. Currently, the traditional EID is well-positioned to address these challenges. However, methodologically, it needs to be substantiated to make it accessible for designers, designing for novel arenas, such as Industry 4.0. Further, substantiating the design process will help designers, engineers, and human factors researchers with an accessible pathway that links the design brief to the final interface form. Therefore, this article delves into the "design" basis in the work of the Risø group and other prominent EID researchers and practitioners. In addition, it draws from a variety of themes in the discipline of design that addresses methodology. In particular, key insights are drawn from the design methods movement (1960s-); design, communication, and complexity from the Ulm school of design, 1953-1968; cognitive research conducted on designers and design activities; and finally, interaction design and communication design processes and models. All of these insights have been used syncretically to create the new integrated EID (iEID) process. This new design process consists of nine stages divided into three phases of divergence, transformation, and convergence, converting the initial design brief to the final interface. The steps of iEID are demonstrated using the example of interface design for a "digital twin" in the manufacturing sector.

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Section: The "Design" Dimension Of the Risø Approach And Aftermentioning

confidence: 99%

Extending the Ecological Interface Design process—Integrated EID

Kant

Sudakaran

2021

Hum Ftrs & Erg Mfg Svc

View full text Add to dashboard Cite

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“…EID is a human factors design process developed for the design of interfaces in complex sociotechnical systems. From its earlier designs in the nuclear sector, EID has been successfully used for designing in other sectors such as defence, aviation, and healthcare (Bennett & Flach, 2019; Borst et al, 2015; Mulder et al, 2019; Vicente, 2002). EID derives from ecological psychology as well as design theory (Kant & Sudakaran, 2022).…”

Section: Introductionmentioning

confidence: 99%

Ecological interface design and emergent users: Designing for small‐scale trucking ecology in India

Kant

Karthikeyan

Sharma

2022

Hum Ftrs & Erg Mfg Svc

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Effective on-road safety requires proper maintenance of vehicles. In the trucking sector in India, there is a need for supporting predictive maintenance to decrease downtime and improve safety. Improving maintenance in this sector involves certain challenges. First, most trucks are owned by small-scale fleet owners (trucks < 5).Second, maintenance is often handled by small-scale mechanic workshops. The fault diagnosis is very often limited to recognition by the driver and later reassessed by the mechanic by relying on the feel or the sound of the vehicle. Third, a majority of stakeholders in this sector-drivers, mechanics, and owners-have low levels of education. Despite these challenges, with the increase in the rate of digitalization, in the future, it will be easier to monitor the health of the parts of a truck. In addition, there is a developing trend of mobile phone and internet penetration in India that has leapfrogged a majority of Indians into becoming "emergent users" of information technology. Therefore, this article shows that sociotechnical approaches such as ecological interface design can be used to develop mobile interfaces for supporting predictive maintenance through health and usage monitoring of trucks for smallscale fleet owners in India. To develop the interface, a field study was conducted at several sites in the state of Tamil Nadu, India. The insights were used to develop scenarios and the abstraction hierarchy, which were later used creatively to develop the interface design for emergent users.

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