Improving operational performance with world class quality (WCQ) technique: A case in Indian automotive industry

Singh, Vinay Kumar; Kumar, Rahul; Joshi, C.V.; Poddar, Shivani

doi:10.1016/j.matpr.2022.09.387

Cited by 1 publication

(1 citation statement)

References 5 publications

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“…However, on the other hand, this has also increased pressure on manufacturers to produce high-quality products that can meet increasingly high market demands. The quality of automotive components is very important because these components are part of the vehicle system which must work properly for the vehicle to operate safely and efficiently (Kumar Singh et al, 2022;O'Connor et al, 2022). If these components are not of good quality, there is a possibility that problems will occur with the vehicle, such as engine damage to accidents caused by system failures.…”

Section: Introductionmentioning

confidence: 99%

PDCA Method Implementation to Reduce the Potential Product Defects in the Automotive Components Industry

Sumasto,

Maharani,

Purwojatmiko

et al. 2023

IJIEM

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The research aim to reduce the potential for product defects in the automotive component industry by implementing Plan-Do-Check-Action (PDCA). The application of the PDCA method was carried out in an automotive component manufacturing company in Indonesia which produced SLJ 91 parts as a research object. The causes of the high number of product defects are known at the Plan stage from setting the theme of improvement to the root cause by using a fishbone diagram and 5W+1H analysis. In the Do stage, system improvements are implemented from the solutions generated by the 5W+1H analysis. The repair results are controlled to confirm the results of the repairs made. The corrective actions taken resulted in a reduction in product defects of 2.8% so that they were included in the maximum tolerance for the number of defects in the SLJ 91 part. Based on the results of data processing, analysis, and comparison between before and after implementation, it was found that the defect rate for SLJ 91 products was reduced from 10.8 % to 8%, a reduction in the percentage of 2.8% so that the product reaches the quality target it should be. The results of the repair had a direct impact on the type of dent defects, namely a decrease in the number of defects from 8.6% to 5.3%, so that there was a decrease of 3.3%. The results of the research are implemented and standardized in the action stage so that the improvements made can be maintained in the long term.

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Section: Introductionmentioning

confidence: 99%