Improving Logistics Services Through the Technology Used in Fleet Management

Abstract

Outsourcing logistics has established itself in the area of the LSP (Logistics Service Provider), which offers a range of services to its customers. In this line, transportation is characterized as one of the most important services, and therefore efficient fleet management is essential for establishing a high level of customer service. With advances in technology and vehicle tracking systems, this approach of management has gained new possibilities for the improvement of logistics services. By studying the specific case of an LSP, this paper investigates the use of these technologies in the management of their business and services. The results indicate that the LSP seeks to increase its services and to streamline information in order to respond to customer needs in real time. It is also evident in this case under study that the combination of the technology available together with the fleet management system has become a distinguishing feature for this LSP, one which increases their skills and important information for both customers and business.

Framework for Drop Trailer Method (DTM) of Haulage Industry in Malaysia

“…This could be the purpose the industrial ratio for container haulage in Malaysia (prime mover to trailer) is typically considered to be at high site at 1: 5 to 7 versus other countries in Europe merely having a ratio 1:3. Moreover, only a limited of studies by Oyster Bay (2005)[23], Parwani K and Japadeesh R (2012) [24] lovelock, Peter MbuthiaGitahi, Dr Kennedy Ogollah, (2014) [25], Mauro Vivaldini, Silvio R I Pires (2012) [17], and Zaly, M. and Zaid, Z. (2007)[31], have examined the performance evaluation in haulage industry.…”

Capacité d’innovation du prestataire de services logistiques et performance logistique perçue par l’industriel : quelle relation dans le contexte vietnamien ?

“…À partir de plusieurs études de cas consacrées à ce sujet, Flint et al (2005) en concluent que les clients attendent de leur PSL une innovation continue dans les services logistiques, dont les effets escomptés sont une création de valeur. Chapman et al (2003) et Vivaldini et al (2012) rapportent que les chargeurs veulent s'appuyer sur un PSL développant des services logistiques innovants afin qu'il puisse mener à bien, le plus efficacement possible, la coordination de la chaîne logistique. Les PSL reconnaissent d'ailleurs que leur compétitivité dépend en grande partie du degré d'innovation dont ils sont à l'origine, et qui sont un puissant vecteur de création de valeur.…”

E-Mobility in Europe

“…whether the vehicle followed the predetermined route and made all scheduled stops on time. Calculations also include possible delays due to incidents on the route as well as average consumption and expected fuel cost (Vivaldini et al 2012). While already important in keeping costs reasonable today, consumption calculation will become even more important with further EV deployment because of low overall range, long recharge times and considerable impact of temperature and weather.…”