Improving communication resilience for effective disaster relief operations

Shittu, Ekundayo; Parker, Geoffrey G.; Mock, Nancy B.

doi:10.1007/s10669-018-9694-5

Cited by 26 publications

(24 citation statements)

References 65 publications

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“…According to the CERC, pre-crisis communication must begin long before the event occurs (Reynolds & Seeger, 2005). By preparing a crisis communication standard, Shittu, Parker & Mock (2018) argued that solutions to effective emergency responses do not result from sporadic efforts, but rather require continuous inventory, monitoring and data collection. This should be an important note for managers of the Bili-Bili dam in planning the future crisis communication.…”

Section: Further Discussion and Practical Recommendationmentioning

confidence: 99%

“…The reviews in this section provide some insights on how the coordination and the role of public authorities, non-governmental organizations, and stakeholders in providing information to reduce the risk, especially to the potentially affected communities. Shittu, Parker & Mock (2018) who have studied Hurricane Katrina and Haiti Earthquake shown that coordination failure contributes to the fail efforts in implementing emergency preparedness and responses after a disaster. They argued that the absence of information flows between organizations involved in disaster management usually results in poor performance and communication.…”

Section: Communication Gaps In Disaster Managementmentioning

confidence: 99%

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Emergency Response and Communication During Bili-Bili Dam Flood Crisis in Indonesia

Saleh¹,

Yusmanizar²

2019

JKMJC

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The high rainfall intensity in the South Sulawesi region in January 2019 has increased the water level of the Bili-Bili Dam. It has raised alert status and enforced the Dam manager to carry out emergency responses and open the spillway to anticipate water overflow which has ultimately caused floods in the Gowa Regency area. This study aims to describe and analyze the emergency responses and communications carried out by Balai Besar Wilayah Sungai Pompengan Jeneberang (BBWSPJ), as the manager of the Bili-Bili Dam, in dealing with the crisis. The research has applied case study approach, using in-depth interviews and document analysis. The study finds that the emergency responses are carried out based on the Emergency Action Plan and Standard Operational Procedures documents. The responses should involve some related government bodies. There are four levels of hazard status, namely normal, wary, alert, and caution. The higher status would involve the higher government bureaucracy. The study also finds that local people are posited merely as audience or object of the emergency responses. This study proposes that crisis awareness needs to be shared to all stakeholders through developing and implementing appropriate crisis communication planning. Involving locals and stakeholders will provide public understanding about what kind of crisis is happening and what are the right actions should be taken. The role of public relations should be highlighted to increase public trust in the organization's ability to manage the crisis.

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Section: Further Discussion and Practical Recommendationmentioning

confidence: 99%

Section: Communication Gaps In Disaster Managementmentioning

confidence: 99%

Emergency Response and Communication During Bili-Bili Dam Flood Crisis in Indonesia

Saleh¹,

Yusmanizar²

2019

JKMJC

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“…According to this suggestion, substantial investments in the regular maintenance of the current systems is of utmost importance, given that such investments in planning, in the initial stage of the projects and in the maintenance phase is considerably greater that the repairs or reconstruction costs after a disruptive event. In line with this perspective, Shittu et al (2018) also highlighted the role of sustained investment, continuous monitoring, and data collection to have an effective emergency response after a disaster occurs. In addition, Hallegatte et al (2019) pointed out that reducing the exposure and vulnerability of the systems to hazards is another way of promoting resilience of infrastructures.…”

Section: Governancementioning

confidence: 90%

“…This lack of information is also seen among disaster response organizations resulting in insufficient data exchange and poor performance in responding to occurrence of a disaster. In particular, such an absence in data is problematic when there is a failure in the communication system, preventing organizations from an effective response and relief operation (Shittu et al, 2018). These uncertainties are extended to other long-term pressures such as urbanization and population growth, making it difficult to forecast the future demand for infrastructure services.…”

Section: H) Predicting Long Term Pressuresmentioning

confidence: 99%

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Towards Resilient Vital Infrastructure Systems: Challenges, Opportunities, and Future Research Agenda

Mehvar

Wijnberg

Borsje

et al. 2020

Preprint

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Abstract. Infrastructure systems are inextricably tied to society by providing a variety of vital services. These systems play a fundamental role in reducing the vulnerability of communities and increasing their resilience to natural and human-induced hazards. While diverse definitions of the resilience engineering concept exist for the infrastructures, analysing resilience of these systems within cross sectoral and interdisciplinary perspectives remains limited and fragmented in research and practice. This review synthesizes and complements existing knowledge in designing resilient vital infrastructures with the aim to assist researchers and policy makers by identifying: (1) key conceptual tensions and challenges that arise when designing resilient infrastructure systems; (2) engineering and non-engineering based measures to enhance resilience of the vital infrastructures, including the best recent practices available; and (3) opportunities for future research in this field. Results from a systematic literature review combined with expert interviews are integrated into a conceptual framework in which infrastructures are defined as a conglomeration of interdependent social, ecological, and technical systems. Our results indicate that conceptual and practical challenges in designing resilient infrastructures continue to exist, hence these systems are still being built without taking resilience explicitly into account. A review of available measures and recent applications shows that these measures have not been widely applied in designing different systems. To advance our understanding of the resilience engineering concept for infrastructure systems, main pressing topics to address evolve around the: (i) integration of the combined social, ecological and technical resilience of infrastructure systems, focusing on cascading effects of failures and dependencies across these complex systems; and (ii) development of new technology to identify the factors that create different recovery characteristics for these socio-ecological-technical systems.

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Exploring effective strategies against cyberattacks: the case of the automotive industry

Okomanyi,

Sherwood,

Shittu

2024

Environ Syst Decis

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Improving communication resilience for effective disaster relief operations

Cited by 26 publications

References 65 publications

Emergency Response and Communication During Bili-Bili Dam Flood Crisis in Indonesia

Emergency Response and Communication During Bili-Bili Dam Flood Crisis in Indonesia

Towards Resilient Vital Infrastructure Systems: Challenges, Opportunities, and Future Research Agenda

Exploring effective strategies against cyberattacks: the case of the automotive industry

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