Improvement project in higher education institutions: A BPEP-based model

Maciel-Monteon, Marco; Limón-Romero, Jorge; Gastelum-Acosta, Carlos; Báez-López, Yolanda; Tlapa, Diego; Borbón, Manuel Iván Rodríguez

doi:10.1371/journal.pone.0227353

Cited by 7 publications

(17 citation statements)

References 65 publications

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“…Some of this literature did apply existing frameworks but in other improvement contexts than assessment of implementation progress, e.g. empirical investigation of the validity of the Baldrige Performance Excellence Program (BPEP) Education Criteria for designing improvement programs (Maciel-Monteon et al, 2020) However, these factors primarily focus on the inputs required to achieve lean implementation, whereas the current study focuses on measuring progress in implementation; thus, these factors did not provide a suitable base for developing the current assessment approach. Two models that were evaluated to develop the assessment framework were Schein's (1984) organizational culture model and the 4P lean model by Liker et al (2008).…”

Section: Lean Assessment and Heismentioning

confidence: 99%

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A preliminary framework for assessing lean implementation in higher education

Cross

Joshi²,

Jensen³

2022

IJPPM

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PurposeThis study aims to develop and implement an initial framework for assessing progress in lean implementation within an higher education institution (HEI). It includes developing preliminary findings regarding the impacts of lean implementation in the HEI case organization and comparing outcomes from this assessment to outcomes from other published sources.Design/methodology/approachExisting literature on lean, particularly in an HEI context, was used to develop a preliminary lean assessment framework for HEIs. Quality and continuous improvement literature were also compared to the proposed assessment framework to further validate the approach. This assessment framework was then utilized to evaluate lean implementation at a large public university (LPU) in the U.S.FindingsThe paper presents the framework as well as the major findings from the Large Public University (LPU)’s assessment. The assessment findings are further compared to other HEI quality measures and lean assessments done in other industries. Overall, the findings suggest that the assessment framework provides valuable insight to HEI organizations implementing lean.Originality/valueThe research intends to support lean assessment standardization efforts by proposing a preliminary lean assessment framework for the HEI, grounded in research trends, research findings, identified gaps in the research, and case study outcomes. To the research team's knowledge, this is the first lean assessment framework proposed for HEIs and also contributes to research gaps related to service industry frameworks and those containing both practices and outcomes. The framework can be used by other researchers as a foundation for additional conceptual and empirical developments on the topic and by researchers and practitioners seeking to understand and assess lean implementation progress in the HEI.

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Section: Lean Assessment and Heismentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A preliminary framework for assessing lean implementation in higher education

Cross

Joshi²,

Jensen³

2022

IJPPM

View full text Add to dashboard Cite

show abstract

“…On the other hand, the model proposed by Vrielink et al has a planning and control approach in primary processes, management processes, and support processes, ensuring that each area has its own strategic, tactical, and operational plan to adapt to new challenges [17]. On their behalf, Maciel-Monteon proposes a model for project improvement in order to maintain excellence in academic and administrative processes based on the Baldrige Excellence and Performance program [48]. Baldrige is a globally recognized model that emphasizes the strengths and weaknesses of processes, allowing for improvement at organizational and at process levels.…”

Section: Studymentioning

confidence: 99%

Administrative Processes Efficiency Measurement in Higher Education Institutions: A Scoping Review

Alvarez-Sández,

Velázquez-Victorica,

Mungaray-Moctezuma

et al. 2023

Education Sciences

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Universities, like any organization, must attend to the needs of the environment to provide quality services. Among the various aspects related to educational quality, administrative efficiency management has gained interest in recent times. This is due to the need to optimize resources and streamline the daily operations of an educational institution. This scoping review examines how efficiency is being measured in Higher Education Institutions (HEIs). Taking as a reference the proposed methodology by Arksey and O’Malley and the PRISMA Scr (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) guide, we performed a search of the literature in the Scopus database from 2017 to 2022. As a result, different ways to measure administrative process efficiency were found, such as formulated models, methods, and indicators that show quantitative benefits. A significant finding was Lean or Six Sigma practices to improve administrative efficiency, in addition to the consideration of the interest group opinion through the application of measurement instruments to measure the impact on the user satisfaction level.

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“…This method does not allow for full implementation. An IP implementation model based on the Baldrige Performance Excellence Program (BPEP) has been proposed in the literature [21]. As part of this model, a series of research hypotheses to be tested are proposed.…”

Section: Introductionmentioning

confidence: 99%

Analysis of the Implementation Approach of University Budget Performance Project Based on Equity Realization Perspective

Zhao

2023

Applied Mathematics and Nonlinear Sciences

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The rapid economic growth has not only created more opportunities for the development of colleges and universities, but also presented many challenges. In this paper, by analyzing the construction of university budget implementation system, based on 5 stages, the recursive hierarchy of university performance budget is established by using hierarchical analysis method, and the hierarchy is solved by using recursive hierarchy matrix. A combination of balanced scorecard and key performance indicators is used. The performance budget evaluation index system for colleges and universities is constructed from the four levels of financial performance, business performance, budget performance and social performance. The equity realization method is used to study the financial fund performance of universities in the current period in the form of dividends, emptying behavior and selling shares. Based on the budget model, the impact of various factors on the shareholders’ dividend decision-making behavior is calculated according to the paradigm of “decision analysis framework - parameter change - decision change”. After the effective implementation of the performance project, the income of university A increased by 28.6% compared to the previous year, which laid a solid foundation for the development of the university.

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Improvement project in higher education institutions: A BPEP-based model

Cited by 7 publications

References 65 publications

A preliminary framework for assessing lean implementation in higher education

A preliminary framework for assessing lean implementation in higher education

Administrative Processes Efficiency Measurement in Higher Education Institutions: A Scoping Review

Analysis of the Implementation Approach of University Budget Performance Project Based on Equity Realization Perspective

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