Purpose By applying a systematic literature review, this paper aims to identify the major healthcare problem domains (i.e. target areas) for lean supply chain management (LSCM) and to provide a list of the most common techniques for implementing LSCM in healthcare. Moreover, this study intends to investigate various contingency factors that may have influenced the selection of LSCM target areas or the application of LSCM techniques by healthcare organizations. Design/methodology/approach A systematic literature review was carried out following the method presented by Tranfield et al. (2003). Thereby, 280 peer-reviewed journal articles, published between 1995 and 2018, were selected, profiled and reviewed. In total, 75 papers were also selected for a qualitative analysis, known as meta-study, on the basis of high relevancy to the research objectives. Findings This work extracts, from previous research, a set of target areas for improving supply chain in healthcare by applying lean approaches. The work also unifies the language of lean thinking and supply chain in healthcare by defining metaphors in circumstances under which healthcare organizations pursue similar objectives from their supply chain management and lean programs (Schmitt, 2005). This paper also outlines a list of applications of lean for supply chain improvement in healthcare. Finally, a set of contingency factors in the field of lean supply chain in healthcare is found via the published literature. Practical implications This paper provides insights for decision-makers in the healthcare industry regarding the benefits of implementing LSCM, and it identifies contingency factors affecting the implementation of LSCM principles for healthcare. Implementing LSCM can help healthcare organizations improve the following domains: internal interaction between employees, supply chain cost management, medication distribution systems, patient safety and instrument utilization. Social implications The research shows potential synthesis of LSCM with the healthcare industry’s objectives, and, thus, the outcome of this research is likely to have positive influence on the quality and cost of healthcare services. The objectives of the healthcare industry are cost reduction and providing better service quality, and LSCM implementation could be an effective solution to help healthcare to achieve these objectives. Originality/value The prime value of this paper lies in conducting a systematic literature review using a meta-study to identify the major factors of implementing LSCM in healthcare. Only a few other studies have been published in the literature about LSCM in healthcare.
Purpose Therefore, the purpose of this paper is to review the existing literature on multigenerational teams, to evaluate the maturity of the research area, identify key themes, and highlight areas for future research. Generational differences in the workforce are becoming a critical factor, as four generations (Veterans/Traditionalists, Baby Boomers, Generation X and Generation Y/Millennials) currently co-exist, and a fifth generation (Generation Z) stands poised to enter the workforce. To manage these differences effectively, organizations must first understand the various generations and, ultimately, their interaction and engagement with each other. Whereas some literature on the differences between the generations and how they pertain to the organizational work environment exists, currently, it is unclear what is known about how these differences impact the performance of multigenerational teams. Design/methodology/approach This paper presents a systematic literature review on teams and generational differences. A total of 7 platforms were included, resulting in 121 articles in the final paper set. Findings The review confirmed a low presence of literature related to generational differences and teams, implying the knowledge area is currently immature; however, despite this, there is an upward trajectory in publications and citations over the past few years, and existing publications and citations span a number of countries, suggesting a likelihood of significant growth in the research area in the near future. Further, key themes were identified in the current literature relating to commitment, leadership, team dynamics, conflict and wages and work environment. Research limitations/implications Only seven platforms were included in this review, although the seven platforms chosen are believed to provide comprehensive coverage of the field. The search strings used were “generation” and “team,” which was the word combination found to produce the largest number of results in preliminary trials; however, it is possible that using additional word combinations might have yielded some additional papers. Finally, the review was limited to English-language articles (or their translations); although, ultimately, only two articles were eliminated because of lack of an English language version. Practical implications The findings can be used by organizations to identify factors of interest in managing multigenerational teams, as well as what is currently known about influencing those factors to achieve more positive team outcomes. Originality/value To the best of the authors’ knowledge, this appears to be the first systematic literature review on generational differences in teams. Given the importance of this topic, this review is critical to provide a baseline on what is currently known in the field and existing research and practice gaps.
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