Improvement Licensing Services based Digital on Building Management Information System (SIMBG)

Abstract

The current global trend demands better public services in the digital era and it is a challenge for the bureaucracy to adapt to a very fast-changing external environment by maintaining public trust, toward digital services, increasing the use of technology, and building new competencies for bureaucracies and organizations that are more agile. One of the licensing services with digital services is the Building Management Information System (SIMBG). The new SIMBG service brings problems because the implementing regulations and the capacity of the SIMBG Implementing Office are not yet ready. This study aims to solve the problem of implementing licensing through SIMBG in the regions at the beginning of the implementation of new building regulations. The method used in this research is descriptive qualitative. Primary data collection through interviews with the staff of the Implementing Agency and secondary data. Data analysis entails performing data reduction steps, data presentation, and drawing conclusions or verification. The results showed that the implementation of SIMBG was appropriate and needed to increase the capacity of the SIMBG Implementing Office and the Settlement of Retribution Regional Regulations and Implementing Regulations and to increase the issuance of PBG and SLF.
 Keywords: bureaucracy, licensing, capacity

Strategies for Implementing Building Operability Certificate to Improve Performance of Building Management: A Case Study in Probolinggo City, Indonesia

“…Te bureaucratic organization or building organizer that handles the building operability certifcate (SLF) since 2008 in the feld of Urban Arrangement and Building Supervision has changed along with the institutional structure of the Probolinggo City Public Works Department. In 2012, the Cipta Karya and Spatial Planning sector implemented two sections: the Spatial Planning section and the Building and Environmental Structuring Section, which handled building permit recommendations [9].…”