Importance of organisational learning management systems: A design case in a corrective service-based social organisation

Abstract

The study focuses on usability provisions of learning management systems (LMS) in a corrective service organization. Under the influence of goal-directed interaction design principles in design science, the study outlines a new innovative artifact as a conceptual LMS solution that addresses the employee-centric learning model. The collective artifact represents relevant design knowledge assistive to meeting stakeholders’ contextual learning needs, for instance, demonstrating the potential significance of the developed mobile-based approach to support correctional officers in improving their learning on safety professional development. The paper concludes with a practical model that could be applied to assist correctional officers in their in-house training purposes.