This paper introduces a big data analytics solution for destination management organization's decision support •The design artifact is specified as a 'method' to analyse the social media data to support strategic decision-making in tourism• Proposed solution method has the capability to provide insight of tourist's behavioural patterns at destinations.

The Internet of things (IoT) is a next generation of Internet connected embedded ICT systems in a digital environment to seamlessly integrate supply chain and logistics processes. Integrating emerging IoT into the current ICT systems can be unique because of its intelligence, autonomous and pervasive applications. However, research on the IoT adoption in supply chain domain is scarce and acceptance of the IoT into the retail services in specific has been overly rhetoric. This study is drawn upon the organisational capability theory for developing an empirical model considering the effect of IoT capabilities on multiple dimensions of supply chain process integration, and in turn improves supply chain performance as well as organisational performance. Cross-sectional survey data from 227 Australian retail firms was analysed using structural equation modelling (SEM). The results indicate that IoT capability has a positive and significant effect on internal, customer-, and supplier-related process integration that in turn positively affects supply chain performance and organisational performance. Theoretically, the study contributes to a body of knowledge that integrates information systems research into supply chain integration by establishing an empirical evidence of how IoT-enabled process integration can enhance the performance at both supply chain and organisational level. Practically, the results inform the managers of the likely investment on IoT that can lead to chain’s performance outcome.

Purpose Theorising from the intersection of supply chain and information systems (IS) literature, this study aims to investigate supply chain integration (SCI) as a multidimensional construct in the context of cloud-based technology and explores the effect of cloud-enabled SCI on supply chain performance, which will eventually improve firm sustainability from a resource-based view (RBV). In addition, the moderating effect of top management is explored. Design/methodology/approach Using cross-sectional survey data collected from a sample of 105 Australian retail firms, this study used structural equation modelling to test the hypothesised relationship of cloud-enabled SCI with performance in a theoretical model. Findings Results show that cloud-based technology has positive effect on SCI, and the cloud-enabled SCI is positively related to supply chain performance which eventually influenced firm sustainability. Further, top management intervention moderates the relationship between supplier and internal integration with supply chain performance. But it is found to have no moderating effect on the relationship between customer integration and supply chain performance. Practical implications Recognising the potential benefits of emerging cloud-based technologies reported in this study, retail managers need to understand that higher order SCI requires the support of cloud-based technology to improve supply chain performance and firm sustainability. Originality/value This research extends prior research of information and communication technologies-enabled SCI and its effect on supply chain performance which overly remains inconsistent. In addition, IS literature abounds with discussion on cloud computing technology per se, and its adoption in supply chain is overly rhetoric. This study fills this gap by conceptualising the multiple dimensions of SCI enabled by cloud-based technology and the way it affects supply chain and firm sustainable performance. Investigating SCI in context of cloud-based technology is a unique contribution in this study. The moderating effect of top management in this decision also adds to the current body of literature.

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Blockchain is treated as a ledger system that manages data and their transactions using time-stamped blocks through cryptography and works in a decentralised manner over the computing network. Although blockchain is originally used as a backbone for the cryptocurrency, Bitcoin, its capabilities and applications have yet to be extended far beyond cryptocurrencies. In this paper, through conducting a latest systematic literature review aiming to produce new source of evidence, we identify potential applications of the blockchain technologies in healthcare. The comprehensive review looks at the professional and academic open-sourced journals published between 2008 to 2019 to recognise the potential of blockchain based approaches in the purpose of healthcare information disseminations, as well as to segregate issues for the implementation and development of blockchain applications. We identify several major application domains that present research opportunities and challenges for the future advancements and directions for the benefits of IS researchers and professionals.

Whilst researchers and professionals recognize that mobile health (m-health) systems offer unprecedented opportunities, most existing work has comprised individual project-based developments in specialised areas. Existing review articles generally utilise medical literature and categories: none investigates m-health from an information systems (IS) design point of view. Identifying application areas, design issues and IS research techniques will demonstrate models, issues, approaches and gaps to inform future research. A comprehensive analysis of the literature from this viewpoint is thus valuable, both for theoretical progression and for guiding real-world innovative system developments. Drawing from key IS and healthcare multidisciplinary journals we analyse recent (2010-2016) articles concerning m-health application developments and their associated design or development issues, with particular focus on the use of contemporary research methods. Our analysis suggests that m-health is an emerging field to which, although underused, contemporary approaches such as design science research are particularly appropriate. We identify eight application categories, eleven design issues (security, privacy, literacy, accessibility, acceptability, reliability, usability, confidentiality, integrity, knowledge sharing and flexibility) as well as the stakeholders and development techniques involved. This goes beyond previous frameworks, and theoretically integrates the central role of IS design within the sub-field.