Implementing Lean Production Management System (LPMS) in the Practice of Russian Organizations

Abstract

This paper is devoted to lean production management system (LPMS), which is being implemented into various productive and non-productive spheres, as well as used in education, medicine, banking, consulting and social sphere. The article considers the enterprises, which have implemented the lean production system and which are called Lean-enterprises. The stages of implementing LPMS in order to improve the efficiency of production and non-production sectors of the Russian Federation on the basis of Recommendations, developed by the Ministry of Industry and Trade of Russia, are presented. The practice of implementing LPMS in the activity of a nonprofit organization SAI BR MFC is shown; the expected effects of the LPMS implementation are revealed, such as: reduction of a service’s completion time; improving labor efficiency; improving the quality of customer satisfaction; increasing the number of applications, processed by windows of MFC; deepening the assimilation of LPMS methods and tools; increasing the market fluctuation tolerance of MFC.