Implementing Knowledge Management in Higher Educational Institutions in India: A Conceptual Framework

Abstract

Higher educational institutions (HEIs) create and apply knowledge during their processes and activities. The growth in the number of HEIs in India in the last decade has increased competition and the pressures for performing better. This has forced the institutions to recognize the need for knowledge management (KM) initiatives which is a key asset. The purpose of the paper is to emphasize the need for knowledge management in higher educational institutions and to examine the impact of information technology (IT) based KM intervention. The paper explores the various the functional domains in HEIs and the indicators that determine these domains. The authors have evaluated the functional domains for IT based KM intervention and identified the perceived benefits. In order to reinforce the results, the authors have proposed a conceptual framework for the efficient capture, encapsulation, structuring, dissemination and employment of the organizational knowledge towards the organizational goals and objectives. If the framework is implemented, the authors feel it will result in enhanced transformation of organizational knowledge into decision making and actions.

Towards Enhancing Service Delivery in Higher Education Institutions via Knowledge Management Technologies and Blended E-Learning

“…(Viju, 2010) In KM, individuals, teams and entire organizations can jointly and systematically create, share and apply knowledge for better achievement of their objectives. Additionally, KM also guarantees spectacular coaction to deliver the value of organizational information and knowledge (as assets) towards effectiveness and greater innovation (Bhusry and Ranjan, 2011). Information Technology (IT) is a major driving force for KM systems and facilitates the capture, storage, transformation and dissemination of knowledge.…”

Model Konseptual bagi Pengembangan Knowledge Management di SMA Menggunakan Soft System Methodology

“…Dengan adanya rancangan model soft system dan hard system pada knowledge sekolah, maka proses berjalannya knowledge dapat dengan jelas mendeteksi adanya situasi yang bermasalah beserta solusi penanganannya. Knowledge management system merupakan salah satu solusi yang tepat untuk menerapkan SOP kerja, pengolahan pengetahuan baik yang lama ataupun yang baru dalam bentuk pengalaman dan modul, kesulitan dalam berbagi ilmu antar guru dan tempat penyimpanan yang terbatas (Bhusry & Ranjan, 2011). Hal ini tentunya digunakan untuk melakukan manajemen pengetahuan di SMAK 1 Penabur Jakarta.…”

Design of Knowledge Management Implementation in Islamic Universities

“…The contribution of KM will be significant with the support of information technology facilities as underlined by Bhusry et al (2012), in which the intervention of information technology (IT)-based KM can be a prospective techno management tool for improving performance in the fields of teaching and learning, research, and administration. This model enables higher education institutions to proactively respond to the needs of stakeholders and obtain competences for improving institutional planning and development.…”