Implementing healthcare information systems – Mirroring a wide spectrum of images of an IT project

Abstract

The main purpose of this paper is to discuss the spectrum of interpretations that can be related to the implementation and use of a healthcare information system (HIS)

Contextual Factors Influencing Health Information Systems Implementation in Public Sector – Investigating the Explanatory Power of Critical Success Factors

“…This is also discussed by Melin and Axelsson [20] investigating different images on HIS implementation challenging existing CSFs. This makes the guidance of successful practice more complex and CSF lists often offer a more simplified solution than what is actually needed in a "messy" real-life project.…”

“…We have conducted a qualitative, interpretive study [30] of an implementation process of a HIS in a Swedish public health provider organization. The findings discussed in this paper are part of a larger longitudinal study of this implementation process that started in 2008 and ended in 2011 [20]. The theme (contextual factors and CSFs) focused in this paper was highlighted empirically during the summer 2010.…”

“…Nevertheless, this case is highlighted as a very successful example of HIS implementation in the studied University Hospital. An image of success is surrounding the case [20], and this image is not false as the case indeed shows a successful outcome. The results were not reached by following any CSF list to success.…”

“…Many authors have focused on describing and recommending certain actions and conditions under which success is more likely to occur. In parallel, CSFs have been criticized as offering over-simplified solutions that are difficult to realize in practice, since many contextual circumstances also influence the outcome [2], [5], [20], [29].…”

Implementation of Health Information System-A Case Study of Magrabi Hospitals, KSA

“…Performing these tasks has become a big challenge to Magrabi, as aligning the compulsory alterations with the company's objectives and strategies and reengineering the process flows seamlessly is a herculean task (Abraham and Junglas, 2011;Khan et al, 2017b). Though many market partners are adapting the information systems developed by the vendors, Magrabi took pertinent actions by developing own standard operating procedures for ensuring a continuous support for the new systems throughout (Melin and Axelsson, 2014;Das and Khan, 2016;. In spite of the odds that can accrue losses for developing organisation based HIS (Khan et al, 2017b) management put all efforts meticulously by framing apt strategies.…”