Impacts of Accountability, Integrity, and Internal Control on Organizational Value Creation: Evidence from Malaysian Government Linked Companies

Said, Jamaliah; Alam, Md. Mahmudul; Radzi, Nurazwani Binti Mat; Rosli, Mohamad Hafiz

doi:10.1504/ijbge.2020.10024943

Cited by 2 publications

(1 citation statement)

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“…In such situations, some mechanisms should be used to balance the needs of different stakeholders to ensure the firms remain competitive and relevant. Maintaining this competitiveness and relevance, thus, leads to a notion for the firms to operate sustainably (Rosli et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Accountability via social and financial performance of the hospitality sector: the role of market orientation

Kazemian

Djajadikerta

Roni

et al. 2020

SBR

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Purpose This study aims to examine the three dimensions of market orientation, namely, customer orientation, competitor orientation and inter-function coordination, which influence the accountability in the financial and social performance of tourism operators in large touristic cities. Design/methodology/approach In total, 95 usable questionnaires as the required data were collected from the top managers of four- and five-star hotels in Iran. Findings Partial least squares (PLS) results confirm that customer orientation and inter-function coordination influence both the financial and social performance of the hospitality sector yet reveal that competitor orientation has no significant relationship with social performance. Research limitations/implications These findings not only highlight the compatibility of PLS with various forms of statistical analyzes but also furthers the current understanding of hospitality networks in megacity economies, where literature are scarce. Practical implications The findings of this study can help policymakers, tourism associations and practitioners enhance the accountability and sustainable financial and social performance of the hospitality industry in megacities. This study proposes some unique measurements for the social and financial performance of the hospitality sectors. Originality/value The paper states some new measurements for the social performance of the hospitality sectors. In addition, measuring the impacts of market orientation on the financial and social aspects of hotels is totally unique.

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Section: Introductionmentioning

confidence: 99%

Accountability via social and financial performance of the hospitality sector: the role of market orientation

Kazemian

Djajadikerta

Roni

et al. 2020

SBR

View full text Add to dashboard Cite

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Understanding State Government-Linked Companies’ Service Delivery System Successful Performance from Employees’ Insights

Saihani¹,

Saidon²,

Rashid³

2021

IJARBSS

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It is inevitable for state government-linked companies (SGLCs) or state-owned enterprises (SOEs) nowadays to respond ingeniously to many business trials and tribulations. Since these companies faced intense challenges in a very dynamic business environment, this research intends to offer recommendations to address them. Essentially, this exploratory research reviewed the literature relevant to the topic and identified the research gaps to formulate two research propositions for testing this research. The data were collected using in-depth interviews from 19 head of departments in 19 state government-linked companies. The findings indicate several emerging themes such as company policies, leadership, process improvements, consultative attitudes and community engagement are important efforts to heed for improvement in the service delivery system. These findings are useful to trigger other SGLCs and SOEs into achieving successful performance on the service delivery system by paying attention to the provided information.

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Impacts of Accountability, Integrity, and Internal Control on Organizational Value Creation: Evidence from Malaysian Government Linked Companies

Cited by 2 publications

References 0 publications

Accountability via social and financial performance of the hospitality sector: the role of market orientation

Accountability via social and financial performance of the hospitality sector: the role of market orientation

Understanding State Government-Linked Companies’ Service Delivery System Successful Performance from Employees’ Insights

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