Impact of Total Quality Management and Environmental Management System on Sustainable Performance of Selected Industries in Pakistan

Abstract

The concept of sustainability has gained due attention and recognition over the years, which has fundamentally broadened the scale of organizational mission in three dimensions of sustainability. To attain sustainable performance, organizations have been using various strategies, among which is Total Quality Management (TQM) that is recognized as the most famous. The ISO 14001 Environmental Management System (EMS) standard can also be beneficial to address sustainability concerns amongorganizations. This study identifies both TQM and ISO 14001 as important strategies to examine influence on sustainable performance including economic, social and environmental sustainability. Through a survey of 92 organizations, it was found out that high-TQM organizations were better in performance and sustainability. On the other hand, EMS standard implementation does not significantly influence economical and social sustainability but significantly influences environmental sustainability and overall sustainability performance. The study brought clarity to the matter that TQM can outperform within each sustainability dimension, and that EMS is more influential to environmental performance.

Total quality management for enhancing organizational performance: The mediating role of green manufacturing practices

“…Both philosophies take a proactive stance in which managers' focus on long-term goals, maintaining performance achievements, zero-defect approach, waste reduction, life cycle assessment, employee participation, and training (Seth et al, 2018). Hence, inadequate quality practices damage the company's environmental performance capabilities and can, in return, harm organizational reputation and financial performance (Tasleem et al, 2018;Sharma et al, 2019). Moreover, Habib et al (2019) found that poor quality practices indicate a weak application of GM, as it contributes to wasting human efforts and natural resources.…”

Total quality management practices and corporate sustainable development in manufacturing companies: the mediating role of green innovation

“…For example, scholars (Li et al, 2018;Zeng et al, 2017) reported a negative association between TQM and GI performance of Chinese firms. Another line of the research (Abbas, 2020;Shahzad et al, 2020;Tasleem et al, 2018) reported a positive relation between TQM and CSD. Some scholars noted that TQM impedes GI, whereas others opined that it promotes GI in firms (Li et al, 2018).…”

“…Thus, firms allocate a portion of their resources to environmental and social development programs (Shahzad et al , 2020). CS applies to companies (Tasleem et al , 2018) and has a more appropriate and applicable definition of sustainability in operations, management and business (Franco et al , 2020). CS is an enterprise’s ability to cause minimal influence on the society and environment by using and reducing their natural resources waste to zero, especially the nonrenewable resources (Rehmani et al , 2020).…”

Identifying the critical success practices of sustainability and their implementation in the manufacturing sector of Pakistan: an exploratory factor analysis

“…Over time, the idea of sustainability has received the attention and validation it deserves which has fundamentally expanded the scope of organizational mission in three dimensions of sustainability (Zink, 2007). Organizations have been utilizing a variety of ways to achieve sustainable success (Tasleem & Nawar, 2018). In the current environment, sustainability is becoming a top concern for every firm (Sancha et al 2016).…”