Impact of Stress on Productivity of Employees in  Nigerian Banking Sector

Babarinde, Solomon A.; Ohikhena, Patrick S.

doi:10.24940/theijbm/2019/v7/i5/bm1905-052

Cited by 2 publications

(2 citation statements)

References 2 publications

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“…Building trust and confidence among investors and customers is essential for luring them in, and this is made possible by a strong and effective regulatory environment. Additionally, it helps to lower risks and increase the stability of the financial system as a whole (Bakare, 2019). In addition to the regulatory structure, the economic climate also has a significant impact on how competitive the African banking industry is.…”

Section: Background Of the Studymentioning

confidence: 99%

Strategic Factors Influencing Banking Sector Competitiveness in Rwanda. A Case Study of Bank of Kigali, Rwanda

Ntamvutsa,

Gitahi

2023

JSM

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Several financial institutions in Rwanda have closed as a result of the current economic crisis, making it difficult to conduct this research. A country's economic well-being particularly that of Rwanda, hinges on the strength of its banking system. The purpose of this study is to investigate the strategic factors that contribute to the competitiveness of the banking industry in Rwanda. These factors include strategic product accessibility, strategic customer relationship marketing, strategic leadership, and strategic technology adoption. A cross-sectional survey design was used as the research methodology for this study. Bank of Kigali's current staff of 150 employees served as the sample population. Respondents were requested to fill out questionnaires and interview schedules, which provided the bulk of the study's data. These were the study's primary data collection points. Secondary sources, such as the National Bank of Rwanda's yearly reports, were also consulted for this study. Analysis of the collected data was carried out using SPSS. Thematic analysis was used to examine qualitative data, and the findings were presented in narrative format together with direct quotations from respondents. The study results reveals that It is evident that holding strategic products accessibility, strategic customer relationship marketing, strategic leadership and strategic technology adoption to a constant zero, banking sector competitiveness in Rwanda would be at 0.421. In Addition, any unit increase on strategic products accessibility would increase banking sector competitiveness in Rwanda by a factor of 0.224. Any unit increase in strategic customer relationship marketing would increase banking sector competitiveness in Rwanda by a factor of 0.222. Any unit increase in strategic leadership would increase banking sector competitiveness in Rwanda by a factor of 0.359. Lastly any unit in strategic technology adoption would increase in banking sector competitiveness in Rwanda by a factor of 0.304. Therefore, commercial banks are encouraged to consistently work to improve their strategic leadership, planning, creativity, technological proficiency, and human resource competence. This may be achieved by effective and proactive leadership, strategic planning, the use of cutting-edge technology, an innovative spirit, and strong adherence to employee training and development. To guarantee the commercial banks' long-term existence and stakeholder satisfaction, more study is needed on how the National Bank of Rwanda may improve its oversight and regulatory role. Keywords: Strategic Factors, Banking Sector, Competitiveness, Performance, strategic product accessibility, strategic customer relationship marketing, strategic leadership, and strategic technology adoption

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Section: Background Of the Studymentioning

confidence: 99%

Strategic Factors Influencing Banking Sector Competitiveness in Rwanda. A Case Study of Bank of Kigali, Rwanda

Ntamvutsa,

Gitahi

2023

JSM

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“…However, literature is few when it comes to measuring job autonomy among bank workers. The banking industry in Nigeria, which has not been helped by a poor economy and changes in government policies, has a peculiarity for heavy work demands, meeting of extremely high targets, and inflexible work hours that sometimes leave no room for rest and recreation (Ogar & Amanze, 2019;Babarinde & Ohikhena, 2019). Therefore, there is a high level of stress and burnout among bankers (Salami & Ajitoni, 2015).…”

Section: Introductionmentioning

confidence: 99%

Outcomes of job autonomy and its effect on work engagement: A study of the banking industry in Nigeria

Ade-Adeniji¹,

Adeniji²,

Imhonopi³

2021

Banks and Bank Systems

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An individual’s ability to exercise freedom in how he/she plans his/her work is referred to as job autonomy, and this is associated with many positive work outcomes. Work engagement is a positive work outcome that many organizations desire to see in their employees due to its impact on productivity. This study was carried out to examine the extent of job autonomy in ensuring that banking industry employees in Nigeria attain a certain level of work engagement. The study used a mixed investigation method, including both quantitative and qualitative research techniques. The quantitative analysis involved the distribution of 438 copies of the questionnaire, of which 353 copies were retrieved from bank employees. For a qualitative assessment, 15 respondents were randomly selected from among the senior officers of the selected banks. Data were analyzed using Structural Equation Modeling (PLS). As a result, job autonomy was found to be stronger with cognitive engagement (β = 0.524, Tval = 6.268, P = 0.000) and emotional engagement (β = 0.440, Tval = 4.372, P = 0.000) than with physical engagement (β = 0.341, Tval = 2.485, P = 0.000). This implied that though job autonomy had a significant influence on employee work engagement, the aspects of scheduling work and making decisions were weak areas. This study concludes that there is a need to rethink the decision-making element in the banking system, given that the workplace is tilting to a more dynamic and flexible culture, fueled by digital innovation.

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Impact of Stress on Productivity of Employees in Nigerian Banking Sector

Cited by 2 publications

References 2 publications

Strategic Factors Influencing Banking Sector Competitiveness in Rwanda. A Case Study of Bank of Kigali, Rwanda

Strategic Factors Influencing Banking Sector Competitiveness in Rwanda. A Case Study of Bank of Kigali, Rwanda

Outcomes of job autonomy and its effect on work engagement: A study of the banking industry in Nigeria

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