Impact of psychological capital on organizational citizenship behavior: Moderating role of emotional intelligence

Abstract

The role of emotional intelligence (EI) towards nurturing citizenship behavior is still imperfectly certified and is awaited for investigation. At the same time, the growing interest in recent years on psychological capital (self-efficacy, hope, resilience, and optimism) within the managerial literature is sparsely researched in Indian context. Therefore, the purpose of the study is set to investigate (a) the relationship of psychological capital (Psycap) on organizational citizenship behavior (OCB) and (b) whether the construct of EI plays a role in moderating the relationships between Psycap and OCB. The study examined employed professionals identified through convenience sampling (N = 212) in Indian manufacturing and service industries. After establishing the psychometric properties of the scales hypotheses were tested through structural equation modeling. The results show that Psycap is positively related to OCB. The study's major hypothesis that EI moderates the relationship between Psycap and OCB was also supported. Implications of the findings as well as recommendations for future studies are discussed.

The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital

“…Although some studies have proven the effect of EI on job performance and job burnout, the related research on how EI affects job performance and job burnout has not been fully certified and is still waiting for investigation. Pradhan confirmed the hypothesis that "EI plays a regulatory role between psychological capital and organizational citizenship behavior" (Pradhan et al, 2016). Moreover, EI and psychological capital can predict job performance and job burnout.…”

“…EI can allow individuals to effectively regulate their emotions and promote the formation of self-efficacy. In addition, some scholars have shown that positive psychological orientation can help individuals develop better EI to maintain healthy interpersonal relationships and achieve the best organizational performance (Pradhan et al, 2016). In a recent study, it was also shown that the EI of managers plays an important role in obtaining psychological capital (Sarwar et al, 2017).…”

Do Self-Interested Learners Avoid Prosocial Learning?

“…As shown by Pradhan, Jena, Bhattacharya, & Nisar (2016), EQ is correlated with positive-sum behaviours, such as organisational citizenship (Morrison, 1994). Consistent with a claim that positive-sum collaboration helps in life success, a meta-analysis of research where EQ is taught in school has shown improvements up to 18 years post-intervention, such as improvements in high school graduation rate, and lower sexual risktaking (Taylor, Oberle, Durlak, & Weissberg, 2017).…”

The Psychology of Sustainability and Psychological Capital: New Lenses to Examine Well-Being in the Translation Profession

“…The link between EI and sustainable well-being for individuals and environments has recently attracted attention in the psychological literature. Several studies have revealed the main role of EI in the promotion of pro-social and pro-environmental behaviours, relatedness, well-being and sustainability (Callea et al, 2019;Ojala, 2013;Petrides et al, 2016) and trait EI was found to be directly relevant to job satisfaction, job adaptability, entrepreneurial behaviour, and engagement at work (Ahmetoglu, Leutner, & Chamorro-Premuzic, 2011;Akhtar et al, 2015;Pradhan, Jena, & Bhattacharya, 2016). For instance, in two studies exploring the personality traits and EI of 416 university students, Di Fabio and Saklofske (2019) employed four commonly used personality questionnaires, as well as The Intrapreneurial Self-Capital Scale (ISCS) and the Trait Emotional Intelligence Questionnaire Short Form (TEIQue-SF), to demonstrate that trait EI explained individual intrapreneurial characteristics that are vital for the sustainable construction of one's career and life paths.…”