Impact of Job Satisfaction and Social Support on Job Performance Among Primary Care Providers in Northeast China: A Cross-Sectional Study

Liu, Di; Xu, Yang; Zhang, Congyi; Zhang, Wenlin; Tang, Qiaoran; Xie, Yujin; Shi, Lei

doi:10.3389/fpubh.2022.884955

Cited by 14 publications

(16 citation statements)

References 51 publications

(56 reference statements)

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“…However, this variable did not remain independent of well-being at work after adjustments. The same was found in studies addressing well-being among community health workers in China [ 45 ] and the United Kingdom [ 46 ]. The studies showed positive commitment and job satisfaction among married professionals, which aligns with the result reported here regarding positive commitment and job satisfaction.…”

Section: Discussionsupporting

confidence: 73%

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Occupational Well-Being of Multidisciplinary PHC Teams: Barriers/Facilitators and Negotiations to Improve Working Conditions

Cézar-Vaz

Xavier

Bonow

et al. 2022

IJERPH

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Well-being at work is one of the factors determining healthy work conditions and is perceived by workers as a positive psychological state. In this study, the concept of well-being at work was used together with occupational functionality (i.e., current health state, current work environment, and barriers/facilitators to implementing well-being at work), occupational risk perception, and proactivity/negotiations held by workers to improve working conditions. In this context, the objectives were to identify the socio-demographic and occupational characteristics independently associated with levels of well-being at work of the multidisciplinary PHC health team; detect barriers or facilitators resulting from the attitudes of colleagues, community members, and managers that influence the well-being at work of the multidisciplinary health team; and identify with whom and what reasons led health workers to become proactive and negotiate improved working conditions. This cross-sectional study addressed 338 health workers from the multidisciplinary teams of PHC outpatient services in the extreme south of Brazil. Multivariate linear regression models were adopted to analyze data. The results show various independent associations with levels of well-being at work. Nursing workers (technicians and nurses) more frequently expressed job commitment and job satisfaction. Difficulties in solving problems and performing work routines, and co-workers’ attitudes directly influence the well-being of the PHC team members. Risk perception (physical and chemical) also influences well-being. Negotiations in which PHC managers engaged to improve working conditions appeared as a significant predictor of job commitment, job satisfaction, and job involvement. The results reveal that well-being at work is an important indicator of the potential of workers’ proactivity in negotiating improved working conditions.

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Section: Discussionsupporting

confidence: 73%

“…Furthermore, integrating health workers and community members enhances healthy conditions in the work environment. An example of such interaction is presented by a study addressing health professionals providing primary care in China [ 45 ]. Similar to this study, it shows other results besides job commitment related to community support.…”

Section: Discussionmentioning

confidence: 99%

Occupational Well-Being of Multidisciplinary PHC Teams: Barriers/Facilitators and Negotiations to Improve Working Conditions

Cézar-Vaz

Xavier

Bonow

et al. 2022

IJERPH

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“…High job satisfaction contributes to positive emotions and vitality, providing a sense of psychological security and comfort and producing positive behavioral outcomes (Susanto et al, 2022 ). Low task performance may be associated with a fast-paced, high-intensity work environment, which leads to energy and enthusiasm depletion (Liu et al, 2022 ), affecting motivation and engagement and reducing task performance (Guo et al, 2021 ). In turn, lower work quality can exacerbate doctor-patient conflicts, further deepening the work pressure of medical staff, forming a vicious cycle and adversely affecting task performance (Wang Z. et al, 2023 ).…”

Section: Discussionmentioning

confidence: 99%

The effect of sense of security on job performance of medical staff: the mediating effect of psychological capital

Xu,

Zhan,

Zhang

et al. 2024

Front. Psychol.

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ObjectiveTo investigate the current situation of sense of security, psychological capital and job performance of medical staff in Guangdong Province, and to explore the mediating role of psychological capital on the relationship between sense of security and job performance of medical staff.MethodsIn this study, 969 health care workers were selected from February 2023 to April 2023 from 37 hospitals in Guangdong Province, China, using purposive sampling method. The Sense of Security Scale for Medical Staff (SSS-MS), psychological capital scale (PCS) in Chinese version and the Chinese version of job performance scale (JPS) were used in this study. We use SPSS 26.0 for statistical analysis and Amos 24.0 for structural equation modeling (SEM). The control variables entering SEM were selected by regression analysis. SEM analysis confirmed psychological capital scale's mediating function in the link between work performance scale and Sense of Security.ResultsThe overall SSS-MS, PCS, and JPS scores were 67.42 ± 16.136, 87.06 ± 15.04, and 77.87 ± 10.50, respectively. The results of Pearson's correlation analysis showed that there was a positive relationship between PCS and JPS (r = 0.722, P < 0.01), SSS-MS and JPS (r = 0.312, P < 0.01), and SSS-MS and PCS (r = 0.424, P < 0.01). PCS demonstrated a fully mediating influence on the link between medical workers' SSS-MS and JPS, according to structural equation modeling.ConclusionThe JPS of medical personnel in Guangdong Province is at a medium level, with much room for improvement. PCS is positively impacted by a sense of security. There is a supportive correlation between PCS, JPS, and SSS-MS. Furthermore, PCS fully mediates the relationship between medical staff members' JPS and their SSS-MS. The Job Diamond-Resource model and Conservation of Resource theory are further validated and supplemented by the findings of this study, which also gives managers a theoretical foundation for enhancing medical staff performance.

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“…The results of this study showed that the burnout rate among primary health workers was 62.6%, a level between community physicians (61.53%) and rural physicians (65.13%) in previous studies (13,14), and higher than the burnout rate among clinicians in the United States (35%−54%) (36)(37)(38). This is because in China, primary health care workers are responsible for both primary medical care and public health service, which means that in addition to their medical duties, they also need to undertake preventive care, patient rehabilitation and chronic disease management, health management and other tasks (39). The high-pressure, high-load work environment and highly stressful practices overtax the energy as well as the physical strength of primary health workers, leading to higher levels of burnout at work.…”

Section: Variable Description and DI Erencesmentioning

confidence: 99%

Impact of work-family support on job burnout among primary health workers and the mediating role of career identity: A cross-sectional study

Yang

Fang²,

Fu³

et al. 2023

Front. Public Health

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ObjectiveIn China, medical workers in the primary sector shoulder the task of providing people with the basic medical and public health services, and are the “gatekeepers” of the public health. This study aims to analyze the current situation of job burnout among primary health workers of China, and shed light on the effect of work-family support and career identity on job burnout among them and their relationships. This may provide a new perspective for primary health care institutions and health administrative departments so as to formulate policies to “attract, retain and stabilize” primary health workers.MethodsA multi-stage sampling method was adopted to select 8,135 primary health workers from 320 primary health care institutions in a province of central China. A descriptive statistical analysis, univariate analysis, Pearson correlation analysis, and mediation effect analysis were applied to analyze the effects of work-family support and career identity on job burnout among primary health workers as well as the mediating role of career identity.ResultsAmong 8,135 primary health workers, 4,911 (60.4%) participants had mild to moderate levels of job burnout, 181 (2.2%) participants had severe job burnout, and the burnout detection rate is 62.6%. Work-family support was negatively correlated with job burnout (r = −0.46, p < 0.01) and positively correlated with career identity (r = 0.42, p < 0.01). Work-family support (β = −0.346, p < 0.01) and career identity (β = −0.574, p < 0.01) were negative predictors of job burnout respectively. In addition, career identity had a mediating effect between work-family support and job burnout, with the mediating effect contributing 33.7% to the overall effect.ConclusionsThe findings of this study demonstrate that work-family support is a protective factor against job burnout in primary health workers and reveal that career identity is a critical mediating mechanism linking work-family support to burnout. We propose to reduce job burnout by strengthening work-family support (especially work support), enhancing career identity, increasing the number of primary health workers and reducing the workload of existing incumbents, which can provide important practical implications for the future prevention and intervention programs.

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Impact of Job Satisfaction and Social Support on Job Performance Among Primary Care Providers in Northeast China: A Cross-Sectional Study

Cited by 14 publications

References 51 publications

Occupational Well-Being of Multidisciplinary PHC Teams: Barriers/Facilitators and Negotiations to Improve Working Conditions

Occupational Well-Being of Multidisciplinary PHC Teams: Barriers/Facilitators and Negotiations to Improve Working Conditions

The effect of sense of security on job performance of medical staff: the mediating effect of psychological capital

Impact of work-family support on job burnout among primary health workers and the mediating role of career identity: A cross-sectional study

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