Impact of hotel information security on system reliability

Kim, Hong-bumm; Lee, Dong‐Soo; Ham, Sunny

doi:10.1016/j.ijhm.2012.06.002

Cited by 33 publications

(21 citation statements)

References 43 publications

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“…Zhang and Paxson (2000) asserted that IT could open a back door for threats to customers by using unauthorized access to the hotel and guests' data, which demonstrates the necessity of an efficient computer security system. A hotel may secure its information and protect it from prohibited usage (H. Kim, Lee, & Ham, 2012). This insures the software and hardware security works continuously without information interruption (Azaiez & Bier, 2007;Zio, 2009), and protects the guests' personal data (O'Connor, 2007).…”

Section: Emergency Management Preparednessmentioning

confidence: 99%

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Emergency Preparedness for Disasters and Crises in the Hotel Industry

Ahmad

Som

2013

Sage Open

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Safety and security are the most important issues to tourist while traveling and the first aspect they consider is to be protected from hazards. Emergency planning and preparedness for a crisis are the most significant components of dealing with disasters. Hospitality practitioners noticed a rising number of natural and man-made crises that harm the hospitality industry, regarding its vulnerability to crisis and internal and external hazards. By using secondary data, this study aims to shed some light on this issue, contributing to knowledge and awareness on emergency preparedness for the hospitality industry. Moreover, the study aims to explain the management's commitment to adopt, develop, and update emergency plans. The results of this study explain that tourism as an international mobile industry must respond to internal and external hazards such as disease movement and terrorist attacks. Marketing safety is important to promote hotels and tourist destinations to the guests and holiday advisors. Hotels have a long history of being a soft target for terrorist attacks, as can be seen in several accidents that have shaken the hotel industry in the past few decades. Hotels invest a lot to install protective techniques, but terrorists are becoming more organized. Practitioners propose disaster management frameworks using several measurements. Recovery from crisis and learning help business retention that minimizes negative impacts and prevent losses. Finally, evaluation and feedback are very important to overcome the hazards and return to normal, as well as adopting new ideas to deal with emergencies. Single-and double-loop organizational learning should benefit proactive preparedness.

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Section: Emergency Management Preparednessmentioning

confidence: 99%

“…Zhang and Paxson (2000) asserted that IT could open a back door for threats to customers by using unauthorized access to the hotel and guests’ data, which demonstrates the necessity of an efficient computer security system. A hotel may secure its information and protect it from prohibited usage (H. Kim, Lee, & Ham, 2012).…”

Section: Literature Reviewmentioning

confidence: 99%

Emergency Preparedness for Disasters and Crises in the Hotel Industry

Ahmad

Som

2013

Sage Open

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“…The works of the following authors are devoted to security issues in hotel enterprises: Hong-bumm Kim, Dong-Soo Lee, SunnyHam, 2013 [1], Eric S. W. Chan, Doris Lam, 2013 [2], Peter E. Tarlow, 2014 [3], Charles Brossman, 2016 [4]. The issues of providing additional services in hotel enterprises are covered in the works of the following authors: Özgür Davras, Meltem Caber 2019 [5], Asunción Beerli-Palacio, Josefa D. Martín-Santana, Crisanto Román-Montoya 2020 [6], Shan Liu, Baojun Gao, Michael Gallivan, Yeming Gong 2020 [7], Seongsoo Jang, Luiz Moutinho 2019 [8].…”

Section: Methodsmentioning

confidence: 99%

Innovative aspects of ensuring the environmental safety of hotel enterprises in the Rostov region

et al. 2020

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“…Reliability of an information system refers to the availability of the system (Kim, Lee, & Ham, 2013). Availability is important because organizations have become increasingly dependent on their IT infrastructure.…”

Section: Security and Reliability Of Cloudmentioning

confidence: 99%

“…Australia is especially vulnerable to power/Internet outages because of severe weather conditions. The security of a system also affects its availability (Cooper, 2006;Hanmer, McBride, & Mendiratta, 2007;Kim, et al, 2013). Systems that are vulnerable to Distributed Denial of Service (DDoS) attacks or malicious software are unlikely to perform the required operations when compromised, which will therefore affect availability.…”

Section: Security and Reliability Of Cloudmentioning

confidence: 99%

Modelling the Intention to Adopt Cloud Computing Services: A Transaction Cost Theory Perspective

Yigitbasioglu

2014

AJIS

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This paper uses transaction cost theory to study cloud computing adoption. A model is developed and tested with data from an Australian survey. According to the results, perceived vendor opportunism and perceived legislative uncertainty around cloud computing were significantly associated with perceived cloud computing security risk. There was also a significant negative relationship between perceived cloud computing security risk and the intention to adopt cloud services. This study also reports on adoption rates of cloud computing in terms of applications, as well as the types of services used.

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Impact of hotel information security on system reliability

Cited by 33 publications

References 43 publications

Emergency Preparedness for Disasters and Crises in the Hotel Industry

Emergency Preparedness for Disasters and Crises in the Hotel Industry

Innovative aspects of ensuring the environmental safety of hotel enterprises in the Rostov region

Modelling the Intention to Adopt Cloud Computing Services: A Transaction Cost Theory Perspective

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