2021
DOI: 10.3389/fpsyg.2021.710050
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Impact of Green Human Resource Management on Service Recovery: Mediating Role of Environmental Commitment and Moderation of Transformational Leadership

Abstract: Greening of the hotel industry can be achieved through employees' green service recovery performance (GSRP) of employees to determine environment-friendly or unfriendly issues driven by environmental commitment and green human resource management (HRM) practices. This article attempts to resolve the research problem by analyzing the moderating effect of transformational leadership style on green HRM practices with employee environmental commitment (EEC) and GSRP in the hotel industry. The present study recruit… Show more

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Cited by 27 publications
(32 citation statements)
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References 37 publications
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“…SMEs in Pakistan work on a low budget and hardly afford sustainable development agenda in their workplace for laborers. Still, despite size and income, all shareholders, employees, and customers expect a similar pledge to sustainability from all small and medium businesses ( Iftikhar et al, 2021 ). Being small can be an advantage, it usually means being additional supple and able to make arrangements quickly.…”
Section: Discussionmentioning
confidence: 99%
“…SMEs in Pakistan work on a low budget and hardly afford sustainable development agenda in their workplace for laborers. Still, despite size and income, all shareholders, employees, and customers expect a similar pledge to sustainability from all small and medium businesses ( Iftikhar et al, 2021 ). Being small can be an advantage, it usually means being additional supple and able to make arrangements quickly.…”
Section: Discussionmentioning
confidence: 99%
“…According to Iftikhar et al [53], the organization's initiatives to introduce GHRM establish a groundwork that supports employees' environmental commitment and enables them to develop environmental-friendly activities. Thus, GHRM practices ensure that members of a firm's workforce have the abilities required to make decisions and take actions that are environmentally friendly, feel motivated to exert effort to achieve environmental performance goals, and have sufficient opportunities to contribute to the firm's environmental agenda [54].…”
Section: Green Commitmentmentioning
confidence: 99%
“…Commitment is a widely researched topic in business operations and organizational management ( Graci and Dodds, 2008 ; Rahman and Reynolds, 2016 ; Iftikhar et al, 2021 ). It plays an important role in enhancing corporate green innovation and performance and improving employees’ environmental behavior ( Liu et al, 2012 ; Somjai et al, 2020 ).…”
Section: Theoretical Framework and Literature Reviewmentioning
confidence: 99%