Impact of Financial Awareness on Financial Inclusion of Members of Self Help Groups: A Study in Tripura

Roy, Sankharaj; Singh, Ranjit; Singh, Harsh

doi:10.5958/2249-7323.2017.00091.8

Cited by 5 publications

(2 citation statements)

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“…Information asymmetry is one of the important factors affecting risk perception of retail equity investors. Mahmood et al (2011), Singh and Bhowal (2012) and Roy et al (2017) discovered that the extent of risk perception towards the decision to invest in stock market becomes higher when few investors share the same information. Wang et al (2006), Singh and Kar (2010) and Deb and Singh (2016) advocated for the disclosure of good quality information which will reduce the perception of risk among the retail investors.…”

Section: Discussion and Policy Implicationmentioning

confidence: 99%

Factors Affecting Risk Perception in Respect of Equity Shares: A Social Network Analysis Approach

Singh

Bhattacharjee

Kajol

2021

Vision: The Journal of Business Perspective

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The study intends to identify the factors that affect the risk perception of investors towards equity shares and further identifies the association between the identified factors. The study aims to conduct a thorough analysis of the factors affecting risk perception along with measurement of their influence on risk perception in respect of equity shares using Social Network Analysis (SNA). The factors influencing risk perception in equity shares have been identified through review of literature. Delphi technique was employed to determine the association between the factors and the significance of the impact of each of the factors was analysed using SNA. The study found that culture and education are most critical factors among the other factors influencing risk perception in respect of equity shares. While the factors such as capacity of investors, framing effect and loss aversion does not have much impact on the risk perception. The study will help the investors in making decision to invest in equity shares. The present study also gives avenues for the future research by providing the area where more research is needed.

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Section: Discussion and Policy Implicationmentioning

confidence: 99%

Factors Affecting Risk Perception in Respect of Equity Shares: A Social Network Analysis Approach

Singh

Bhattacharjee

Kajol

2021

Vision: The Journal of Business Perspective

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“…Creating awareness about life insurance can help in bringing this desired change (Banne & Bhola, 2014). Awareness empowers people (Bhattacharjee & Singh, 2017;Roy et al, 2017;Singh & Kar, 2011). Bancassurance being perceived as empathetic by customers can increase customer"s awareness about a life insurance policy.…”

Section: Conclusion and Policy Implicationsmentioning

confidence: 99%

Empathy of the Bancassurance Channel: an Empirical Study

Choudhury

Singh

Kajol

et al. 2020

ijfb

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Purpose: The purpose of the study is to assess the customers’ perception regarding empathy exhibited by the bancassurance channel and factors affecting it. Design/Methodology/Approach: Using random sampling, the data was collected from customers of several branches of State bank of India in Guwahati city of Assam, who have availed life insurance services from these branches. Tool of structured questionnaire was used to collect primary data. Mean, standard deviation, regression analysis was used to analyze the data and draw logical conclusions. Findings: The study shows that customer perceives bancassurance channel to have a high level of empathy towards customers. It was also found that none of the demographic variables considered in the study have any impact on influencing perception. Therefore, policymaker can adopt one fits all approach in the case of demographic aspects to improve the empathetic nature showed by the bancassurance channel. Research Limitations: The study takes into consideration the customers who have bought Life insurance service from various branches of State Bank of India, Guwahati, Assam, India. Originality: The study is first of its kind in assessing customer’s perception of empathy shown by the bancassurance channel. The study will be useful for researchers, academicians and those working in the area of bancassurance and in their understanding about factors influencing customer experience, satisfaction and retention strategy. Major Conclusion: The study finds that customers of the bancassurance channel perceive that the channel demonstrates high empathy. Therefore, policymaker can advocate for an increase in penetration of life insurance through the bancassurance channel. As there is no association between the demographic factors and customers’ perception towards empathy shown by the bancassurance channel, policymaker can adopt one fits all approach in the case of demographic aspects to improve the empathetic nature showed by the bancassurance channel.

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Financial awareness: a bridge to financial inclusion

Kumar¹,

Pathak²

2022

Development in Practice

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Impact of Financial Awareness on Financial Inclusion of Members of Self Help Groups: A Study in Tripura

Cited by 5 publications

References 0 publications

Factors Affecting Risk Perception in Respect of Equity Shares: A Social Network Analysis Approach

Factors Affecting Risk Perception in Respect of Equity Shares: A Social Network Analysis Approach

Empathy of the Bancassurance Channel: an Empirical Study

Financial awareness: a bridge to financial inclusion

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