2011
DOI: 10.1109/tits.2010.2101063
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Impact of Ambulance Dispatch Policies on Performance of Emergency Medical Services

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Cited by 76 publications
(37 citation statements)
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“…Lim et al [46] made a review of dynamic dispatch policies and they compared the advantages and disadvantages of each type. Dynamic dispatch requires fewer ambulances because it is more efficient but if the actual number of trips rerouted is not significant, the performance is not much better than multi-location dispatch.…”
Section: Ambulance Dispatchmentioning
confidence: 99%
“…Lim et al [46] made a review of dynamic dispatch policies and they compared the advantages and disadvantages of each type. Dynamic dispatch requires fewer ambulances because it is more efficient but if the actual number of trips rerouted is not significant, the performance is not much better than multi-location dispatch.…”
Section: Ambulance Dispatchmentioning
confidence: 99%
“…This number far exceeds the annual road fatalities in the UK (1,901 fatalities and 23,122 serious injuries in year 2011 [12]) or the estimated 7,500 premature deaths from transport in general [11]. New and potentially cleaner transport technologies such as EVs, however, are not yet mainstream and their wider adoption has been hindered by several issues including high purchase costs, short vehicle driving ranges, limited recharging/refuelling stations, time-consuming recharging of batteries, vehicle safety, specialist vehicle applicability, and concerns of electricity infrastructure inadequacy in many regions [2,3,9,10,[13][14][15][16][17][18][19][20].…”
Section: Introductionmentioning
confidence: 99%
“…If so, the call is transferred to the dispatcher, who decides which ambulance will respond [446]. Many dispatching rules exist, and a commonly used rule is to send the ambulance closest to the emergency [330]. However, when predictions on future emergency calls are incorporated, sending the closest ambulance is not always optimal, as dispatching an ambulance makes it temporarily unavailable to respond to other calls.…”
Section: Online Operational Planningmentioning
confidence: 99%
“…When multiple calls come in, prioritizing calls and dispatching accordingly may balance ambulance workload [204]. Prioritizing and dispatching based on urgency improves response rates for the high-urgent calls [330]. After the dispatching decision has been made and an ambulance is traveling to the emergency, a request for emergency care may be canceled, leading to resource idle time [237].…”
Section: Online Operational Planningmentioning
confidence: 99%
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