Identifying and ranking the human resources management criteria influencing on organizational performance using MADM Fuzzy techniques

Abstract

Human resources management plays essential role for the success of organizations. This paper presents an empirical investigation to determine human resource management main criteria and sub-criteria based on a survey on the existing literatures and theoretical principles. The study has been applied in a municipality organization in Iran. The study uses analytical hierarchy process as well as fuzzy technique for order preference by similarity to ideal solution (TOPSIS) for prioritizing decision tree criteria. The results indicate job design and human resource planning criteria are ranked as the highest ones. In addition, employee recruitment and selection, employee health and hygiene, training and development and compensation system criteria are other important criteria.

An Innovative Job Evaluation Approach Using the VIKOR Algorithm

“…Since personal selection is a challenging dilemma, HR authorities in any firm are responsible for handling such an issue by considering different MCDM research attempts, including VIKOR applications (Krishankumar et al 2020). Hence, although the issue of personal selection has commonly and traditionally been addressed using simplified criteria-oriented approaches (Thomas 2004;Blue et al 2013;Thorndike 1949;Robertson and Smith 2001;Schmit and Ryan 1993), several research attempts have employed various sophisticated method-oriented approaches (Safari et al 2014;Kabak et al 2012;Islam and Rasad 2005;Gibney and Shang 2007;Boran et al 2008). Indeed, Alguliyev et al (2015) emphasized that personnel evaluation is a critical HRM issue due to its nature of multicriteria and its complexity through the existence of various quantitative as well as qualitative aspects, which imply that for such an evaluation process, subjective, unreliable, and/or invalid approaches "no longer suffice".…”

Application of Fuzzy Logic for Personnel Selection

“…Human resource management (HRM) is the process involves in identifying, evaluating, selecting, hiring, motivation, training, and developing human resource (HR) to achieve organizational set out objectives [11]. The input quality of personnel relates to personnel selection [4].…”

“…Much research has been conducted on recruitment policy adaptation due to its critical role in bringing human capital into organizations [11]. Hence, Multi Criteria Decision Making (MCDM) techniques have been adopted for handling personnel selection problems [6].…”