Identification of the Discrepancies between Pharmacist and Patient Perception of the Pharmacist’s Role as an Advisor on Drug Therapy Based on Social Science Theory

Oshima, Shinji; Senoo, Kazuhiko; Negishi, Akio; Akimoto, Hayato; Ohara, Kousuke; Inoue, Naoko; Ohshima, Shigeru; Kutsuma, Nobuaki; Juni, Kazuhiko; Kobayashi, Daisuke

doi:10.1248/bpb.b15-00565

Cited by 15 publications

(27 citation statements)

References 13 publications

(15 reference statements)

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“…The patient explored the most reason of visiting pharmacy before physician due to the pharmacist help the patient in health diseases and the patients relied that's pharmacies had better knowledge of medications and adverse drug reaction than others health care professionals. The results of medication knowledge of pharmacist better than physician resemble what reported by Khan MU et al [20] and better than what reported by Oshima S et al [7] Maybe the pharmacist role not developed in that country very well. In addition, the pharmacist visited the pharmacy for medical consultation and refuse to consider the pharmacist as cosmetic seller.…”

Section: Discussionsupporting

confidence: 62%

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Patient's General Perception and Attitude toward Pharmacists in Saudi Arabia

Alomi¹,

Al-Hathlool²,

Almulhim³

et al. 2019

IJPCS

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Purpose: To explore the patient's perception and attitude toward pharmacists in Saudi Arabia. Methods: It is a 4-month cross-sectional survey of patient perception of pharmacists. The survey consisted of 49 questions divided in two parts: the first part collects demographic information and the second part contains questions on 4 domains: (1) patient general perception of pharmacist, (2) patients perception of pharmaceutical care services, (3) patient perception of visiting ambulatory care, (4) patient's perception of pharmacist's relationship and counseling. The 5-point Likert response scale system was used. The questions were open and closed-ended. The survey was distributed through social media at a 500-bed general hospital in Alhassa region, an ambulatory care pharmacy. The authors interviewed the patients with an electronic survey documentation. The survey was in an electronic format and it analyze domain one primary or necessary information about patient medication through the survey monkey system. Results: A total of 617 patients responded to the survey. Of them, 536 (87.7%) were Saudi and 75 (12.3%) were non-Saudi nationals. There were 457 (74.1%) female and 160 (25.9%) male responders. In the past 12 months, most of the patients [222 (36%)] visited the pharmacy more than 10 times, whereas the others [122 (19.8%)] visited the pharmacy at least 5-9 times. Most of the patients 481 (83.5%) spent less than 11 min with the pharmacist. The highest score was obtained for the statements related to pharmacy job vital in our society (4.63), the pharmacist had a very significant role in preventing medication errors (4.4), the necessity of present pharmacist schools (4.09) and the pharmacist is the first person ask him about drugs (4.01). More 60% of responders will choose the pharmacy as professional specialty or suggest the family members or friend select the pharmacy professional. The pharmacist shared in public education through the television and media (3.7) and newspaper (3.65) followed by schools (3.56) and public education exhibitors (3.48). Most of the patients visited the pharmacist to seek help in health diseases 429 (73.1%), the pharmacist knows more about drug doses and adverse drug reaction 224 (38.16%, followed by free consultation and 166 (28.28%) and no need for an appointment for pharmacy visit. Also, the patient refused to utilize the pharmacy just for cosmetics 404 (67%). Conclusion: According to our results, patient's perception during pharmacy visit was found to be acceptable. Majority of patients had a good perception of a pharmacist and his role with patients and the general public. The pharmacist should expand pharmaceutical care services overall healthcare institutions in Saudi Arabia.

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Section: Discussionsupporting

confidence: 62%

“…Several studies investigated the patient perception of pharmacist over all the world. [7][8][9][10] Some studies investigated the general perception of the pharmacist's personal and others discussed the perception of pharmacist duties or pharmacy services at each organization. Some studies showed well and some shoes bad attitudes.…”

Section: Introductionmentioning

confidence: 99%

Patient's General Perception and Attitude toward Pharmacists in Saudi Arabia

Alomi¹,

Al-Hathlool²,

Almulhim³

et al. 2019

IJPCS

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“…Additionally, we have previously conducted research using the same type of internet research. [15][16][17][18][19] Survey Responses and Data Analysis The work flow from administration of the survey to analysis of the data is shown in Fig. 1.…”

Section: Methodsmentioning

confidence: 99%

Comparison of the Benefit Feeling Rate Based on the Sho of OTC Kakkonto, Cold Remedy and Cold Remedy with Kakkonto Combination Product

Okita

Yayoshi

Ohara

et al. 2017

Biological & Pharmaceutical Bulletin

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Kakkonto (KK), a traditional Japanese Kampo formulation for cold and flu, is generally sold as an OTC pharmaceuticals used for self-medication. Kampo formulations should be used according to the Shosymptoms of Kampo medicine. These symptoms refer to the subjective symptoms themselves. Although with OTC pharmaceuticals, this is often not the case. We surveyed the relationship of agreement of Sho with the benefit feeling rate (BFR) of patients who took KK (n 555), cold remedies with KK (CK, n 315), and general cold remedies (GC, n 539) using internet research. BFR of a faster recovery was greater in participants who took the medication early and who had confidence in their physical strength in all treatment groups. BFR was significantly higher in the GC group than in the KK group for patients with headache, runny nose, blocked nose, sneezing, and cough. BFR was also significantly higher in the GC group than in the CK group for headache (males) and cough (females). BFR was the highest in the KK group for stiff shoulders. All cold remedies were more effective when taken early, and the larger the number of Sho that a patient had, the greater the BFR increased. Therefore, a cold remedy is expected to be most effective when there are many cold symptoms and when it is taken at an early stage of the common cold.

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“…[1][2][3][4] However, to the best of our knowledge, studies investigating the healthcare professionals' perception during pharmacy visit toward a pharmacist are scarce. [5][6] Furthermore, there are no studies conducted in Saudi Arabia, the Gulf and Middle Eastern countries on the aforementioned topic. Therefore, in this study, we aimed to explore healthcare professionals' perception toward a pharmacist during pharmacy visit in the Kingdom of Saudi Arabia.…”

Section: Introductionmentioning

confidence: 99%

Healthcare Professional's Perception and Attitude toward Pharmacist during Pharmacy Visit in Saudi Arabia

Alomi¹,

Al-Hathlool²,

Almulhim³

et al. 2019

IJPCS

View full text Add to dashboard Cite

Purpose: To explore the healthcare professional's perception and attitude toward pharmacist during pharmacy visit in Saudi Arabia. Methods: This is a 4-month cross-sectional survey of the healthcare professional's perception toward pharmacist. The survey consisted of two parts: the first part collects demographic information and the second part has 49 questions divided into four domains: (1) the first domain captures information regarding healthcare professionals' general perception of the pharmacist; (2) the second domain is regarding healthcare professionals' perception of pharmaceutical care services; (3) the third domain is about healthcare professionals' perception of visiting ambulatory care pharmacy; and (4) the fourth domain is regarding healthcare professionals perception of pharmacist's relationship and counseling skills. All type of healthcare professionals included in the study. We used the 5-point Likert response scale system to obtain responses of the participants. There were open-and close-ended questions. The survey was distributed through social media, namely, WhatsApp to more than one thousand healthcare professionals throughout the Kingdom of Saudi Arabia. The survey was distributed in an electronic format and this study analyzes and presents data regarding domain three, that is, healthcare professionals' perception of visiting ambulatory care pharmacy through the Survey Monkey system. Results: A total of 170 healthcare professionals responded to the survey. Of them, 150 (93.8%) were Saudi and 10 (6.25%) were non-Saudi professionals. There were 129 (75.9%) female and 41 (24.1%) male responders. Most of the healthcare providers were pharmacists (81 (47.65%)), others (33 (19.41%)), nurses (27 (15.88%)) and physician (23 (13.53%)). Most of the healthcare professional visited the pharmacy in the past 12 months (53 (31.36%)) for more than 10 times, whereas the others 40 (23.67%) visited at least 5-9 times. Most of the patients (143 (87.2%)) spent less than 16 min waiting for the medication from the pharmacy. The average score of healthcare professional's general perception toward a pharmacist during pharmacy visit was 3.51. The statement "received all medications prescribed to me" received the highest score (4.05), whereas the statement "pharmacy's waiting area is located at the convenient place" received the lowest score (3.07). The average score of healthcare professional's perception toward a drug monitoring pharmacist during the pharmacy visit was 2.58. The statement with the highest score was "the patient revived a copy of prescription contained medications" (2.99), whereas the statement with the lowest score was "the pharmacist gives follow-up call to the patient as prescribed" (1.86). The score for general evaluation of pharmacy visit was (3.31) with preference to visit the pharmacy or recommend it to patient's bothers or friends was (3.26). Conclusion: The healthcare professional's perception of a pharmacist during the pharmacy visit was good. Pharmacy's waiting area, medications reconciliat...

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Identification of the Discrepancies between Pharmacist and Patient Perception of the Pharmacist’s Role as an Advisor on Drug Therapy Based on Social Science Theory

Cited by 15 publications

References 13 publications

Patient's General Perception and Attitude toward Pharmacists in Saudi Arabia

Patient's General Perception and Attitude toward Pharmacists in Saudi Arabia

Comparison of the Benefit Feeling Rate Based on the Sho of OTC Kakkonto, Cold Remedy and Cold Remedy with Kakkonto Combination Product

Healthcare Professional's Perception and Attitude toward Pharmacist during Pharmacy Visit in Saudi Arabia

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