Identification of Factors Related to Trust Formation in Construction Supply Chains

Ryciuk, Urszula

doi:10.1016/j.proeng.2017.03.168

Cited by 25 publications

(20 citation statements)

References 26 publications

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“…Another respondent remarked: “trust is defined as your partner delivering with agreed quality … they deliver in the agreed time”. The results confirmed the findings of previous studies (Nicolaou and McKnight, 2006; Ryciuk, 2017), which defined trust as honesty and integrity. Another respondent noted: “we have to get from the vendor what we want”, which implies that trust can be defined as competency, keeping commitments, the ability to do what the partner needs to be done and fulfilling promised responsibilities properly.…”

Section: Findings and Discussionsupporting

confidence: 91%

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Identification of factors and outcomes of trust in mobile supply chains

Ghondaghsaz

Engesser

2021

EJMBE

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PurposeThe main purpose of this paper is the identification of the conceptualization of trust as well as its factors and outcomes in interorganizational relations in mobile supply chains (MSCs) in which multiple stakeholders collaborate.Design/methodology/approachThe authors first used a comprehensive literature review to extract related factors and outcomes of trust. Second, the authors conducted semi-structured interviews in chemical and pharmaceutical companies in Germany. These organizations stand out as leaders in the concept of MSCs and have developed collaborations with various stakeholders.FindingsBased on the results, a conceptual model has been developed that elaborates on the nature of trust and its factors and outcomes for cultivating trustful stakeholder collaboration. The study identifies six factors or approaches for building trust and two outcomes resulting from mutual trust.Practical implicationsThe conceptual model presented in this study can serve as a basis for developing trust in MSCs. Interorganizational collaborations in MSCs are more successful when saturated with trust. The collaboration systems must allow the innovative organizations to create value through the adaptation of advanced technologies without failure.Originality/valueThe study adds to the body of knowledge in building trust in multiple stakeholder collaboration, particularly in innovative organizations which are involved with disruptive technologies.

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Section: Findings and Discussionsupporting

confidence: 91%

“…Levels of trust can be classified as weak, semi strong and strong. Therefore, trust is defined as a willingness to expose yourself to risk (Ryciuk, 2017). In sociological research, trust entails the effect of history, culture and organizations on humans in a particular social context.…”

Section: Theoretical Background 21 Trust Definition and Antecedentsmentioning

confidence: 99%

Identification of factors and outcomes of trust in mobile supply chains

Ghondaghsaz

Engesser

2021

EJMBE

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“…According to [36], trust is a pre-requisite for a mutual, interdependent, and beneficial relationship where both parties are committed to each other's long-term interests or benefits. Ryciuk [37] defined inter-organizational trust as an uncertain situation in which one relies on the partner and hopes that the partner will not develop opportunistic behaviors. They argued that trust does not exist when future events are certain and under control.…”

Section: Trustmentioning

confidence: 99%

Managing the Tension between Trust and Confidentiality in Mobile Supply Chains

et al. 2022

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This research investigates the tension between trust and confidentiality in Mobile Supply Chains (MSCs), where a production asset that is owned by one of the partners is outsourced to another partner of the supply chain for the production of goods, chemicals, or pharmaceuticals. The novelty of the MSC concept is to be found in its innovative and sustainable approach to production and operation processes in supply chains. Implementation of the MSC model could, however, raise trust and confidentiality concerns. The interplay of trust and confidentiality, or preservation of information privacy, between partners plays a central role in the supply chains, particularly because they are genuinely dependent on each other. Qualitative data analysis was used, in which semi-structured interviews with the experts from the chemical and pharmaceutical industries in Germany were conducted to investigate the tension between trust and confidentiality, and important factors affecting it. The results of the study present four different integration scenarios, namely, the low-quality, conservative, grey-box, and innovation scenarios, which consider different levels of trust, confidentiality and information sharing. Subsequently, the tension between trust and confidentiality is analyzed within these scenarios, and three effective strategies which encourage partners to balance the tension between trust and confidentiality are proposed. The study indicates that the balance between trust and confidentiality can be maintained in some scenarios when critical factors such as transparency, trust negotiation, and a reward-sharing system are present.

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“…This is the reason why subordinates usually adopt certain behaviors to please their superiors. On the other hand, superiors, who are more concerned about organizational performance (Ryciuk, 2017), may excessively monitor or control the behavior of their subordinates, eroding trust (Brewer and Strahorn, 2012). According to previous studies (Gabarro, 1978;Pfeffer, 1992;Tyler and Lind, Interorganizational trust asymmetry behavior 1992), in this paper, the authors define the "upward-trust behavior" as when "the subordinate makes more effort to constitute and maintain the trust relationship than the superior because of adverse market status" and the "downward-trust behavior" as "the superior's behavior based on their expectations of the subordinate generated from previous knowledge of or investigation into the subordinate's capacity, attitude, and performance.…”

Section: Vertical Trust and Trust Asymmetry Behaviormentioning

confidence: 99%

Influencing factors on inter-organizational trust asymmetry behavior in construction projects

et al. 2019

ECAM

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Purpose The purpose of this paper is twofold: first, determining which factors critically influence asymmetrical trust behaviors in construction projects within the Chinese context; second, proposing corresponding measures to deal with the asymmetrical behaviors of both the owner and the contractor promoting cooperative relationships among participants in construction organizations. Design/methodology/approach A theoretical model was developed and a questionnaire survey was conducted with 183 professionals. The data collected were analyzed by the structural equation modeling (SEM) technique. Findings The results identified six critical factors influencing trust asymmetry behavior in construction projects. The power imbalance, information asymmetry and cognitive difference have a positive influence on both upward-trust behavior and downward-trust behavior in the construction organization, while the competence, performance capacity and relationship satisfaction have negative effects. Research limitations/implications This paper based on the assumption that trust asymmetry behavior has a negative impact on project performance, which should be further studied. Besides, future research may carry out a comparative analysis among the trusting relationships and behavior of different participants dynamically. Originality/value This paper contributes to the literature in three aspects. First, the factors influencing trust behavior in project organization have been identified for the first time. Second, a comprehensive view of trust asymmetry behavior has been theorized by SEM method. Third, the result bridges the existing gap caused by the lack of empirical evidence to understand the genetic mechanisms of trust asymmetry behavior in the construction industry.

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Identification of Factors Related to Trust Formation in Construction Supply Chains

Cited by 25 publications

References 26 publications

Identification of factors and outcomes of trust in mobile supply chains

Identification of factors and outcomes of trust in mobile supply chains

Managing the Tension between Trust and Confidentiality in Mobile Supply Chains

Influencing factors on inter-organizational trust asymmetry behavior in construction projects

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