<i>SnowedOut Atlanta</i>: Examining digital emergence on facebook during a crisis

Pyle, Andrew S.; Morgoch, Meredith; Boatwright, Brandon

doi:10.1111/1468-5973.12274

Cited by 5 publications

(10 citation statements)

References 41 publications

(53 reference statements)

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“…Community response post-disaster has been studied intensely for more than a century. Since Prince's iconic study of the Halifax shipping disaster (1920), sociologists and scholars of crisis communication have demonstrated thoroughly that in the midst of disasters individuals tend to respond with prosocial behaviors of support and community care, often in emergent, spontaneous, unplanned efforts by individuals and groups (Pyle et al, 2019;Quarantelli & Dynes, 1977;Waldman et al, 2017). In line with this body of research, early studies of responses to the COVID-19 pandemic suggest that individuals, households, and communities are experiencing solidarity.…”

Section: Natural Disastersmentioning

confidence: 98%

Disease and disaster: Navigating food insecurity in a community affected by crises during COVID-19

Pyle

Eichinger

Garst

et al. 2021

J. Agric. Food Syst. Community Dev.

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This exploratory study examines how a community experiencing food insecurity while navigating multiple crises can be a model to inform resources, processes, and systems supporting communities facing similar circumstances. Data for this study were collected from residents of a community in Oconee County, a rural county in the northwest corner of South Carolina experiencing pervasive food insecurity. The community was severely impacted by the onset of COVID-19 and further devastated by a tornado in mid-April. The area of the county that sustained the greatest damage from the tornado was the Utica Mill Hill community, home to the county’s most vulnerable population. This cascading series of events constituted a crisis-within-a-crisis for the community. In this study, we sought to learn more about community members’ experiences and the effects of the crises on community members’ access to food. We conducted in-depth interviews with 14 residents living in the Utica Mill Hill community. The results provided insight into community members’ experiences of the crises and the nature of community-level response and recovery efforts. We learned about participants’ experiences with food insecurity, new food policy developments, and gained unexpected insight into community members’ experiences with mental health challenges related to the crises.

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Section: Natural Disastersmentioning

confidence: 98%

Disease and disaster: Navigating food insecurity in a community affected by crises during COVID-19

Pyle

Eichinger

Garst

et al. 2021

J. Agric. Food Syst. Community Dev.

View full text Add to dashboard Cite

show abstract

“…Other events have shown that social media was used to allow people access to different types of support during the event [58], including Facebook posts that conveyed gratitude, concerns, and complaints. Additionally, emergent groups can self-mobilize via social media platforms to provide information of specific interest to emergency managers [58].…”

Section: Current Public Use Of Social Media For Disaster Responsementioning

confidence: 99%

“…• Motivations for social media usage during disasters can also differ. Examples include providing and obtaining necessary information needed to manage the situation [23]; sharing information with emergency managers, and providing access to support services [58].…”

Section: Potential Usementioning

confidence: 99%

“…• If specific information is needed for response coordination, emergency managers can articulate this need in social media. Research shows that people are eager to contribute to formal emergency management information needs on social media [58].…”

Section: Application Of Current Best Practicesmentioning

confidence: 99%

“…• The lack of constant updates that are relevant to the general public drive social media use and the development of emergent groups in these platforms. Research has shown that these groups are comprised of self-mobilized and involved members of the community [58]. Emergency managers can recruit people from these spaces for search and rescue, volunteering, donations and for matching existing needs with existing resources.…”

Section: Public-focused Insightsmentioning

confidence: 99%

See 2 more Smart Citations

A review of social media use during disaster response and recovery phases

Young¹,

Kuligowski²,

Pradhan³

2020

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Under the National Construction Safety Team Act, the National Institute of Standards and Technology (NIST) investigated the May 22, 2011 tornado in Joplin, Missouri. The investigation was an effort to characterize (1) the wind environment and technical conditions associated with fatalities and injuries, (2) the performance of emergency communications systems and the public response to such communications, and (3) the performance of residential, commercial, and critical buildings, designated safe areas in buildings as well as lifelines. The final report of the investigation concluded with a list of sixteen recommendations, including but not limited to recommendations for action on emergency communications. Specifically, NIST recommended "the development of national codes and standards and uniform guidance for clear, consistent, recognizable, and accurate emergency communications, encompassing alerts and warnings, to enable safe, effective, and timely responses" [1, p.367]. This Technical Note is the third installment in the NIST effort to develop evidence-based guidance on the creation and provision of public alerts. The first publication in this series, "Outdoor Siren Systems: A review of technology, usage, and public response during emergencies," provided both an outline on the current status of outdoor siren systems in the U.S., as well as a literature review of how people respond to these systems [2]. The second Technical Note, "A review of public response to short message alerts under imminent threats," focused on short message alerts, underscoring best practices as well as strategies geared towards improving message design and delivery, based on the methods by which people receive and process these types of alerts [3]. In this publication, first we present an overview of current popular social media platforms and the capabilities that they feature, as well as their potential applications for emergency management. That is followed by an outline of social media use for disaster response and recovery research findings, organized by themes. The response themes relate to: 1) the use of these tools for formal emergency management, 2) innovative social media applications for disaster response, and 3) how the general public uses these platforms. The recovery themes involve: 1) social media during recovery for mental health, 2) recovery assessment, and 3) relationship development post-event. The research findings are followed by the limitations and practical considerations for emergency managers, as well as future research suggestions.

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Disaster communication behaviors in the U.S. and China: which channels do you use and with whom?

Lai

Tang

2021

Journal of Applied Communication Research

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SnowedOut Atlanta: Examining digital emergence on facebook during a crisis

Cited by 5 publications

References 41 publications

Disease and disaster: Navigating food insecurity in a community affected by crises during COVID-19

Disease and disaster: Navigating food insecurity in a community affected by crises during COVID-19

A review of social media use during disaster response and recovery phases

Disaster communication behaviors in the U.S. and China: which channels do you use and with whom?

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