2018
DOI: 10.3390/vetsci5010020
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“I Always Feel Like I Have to Rush…” Pet Owner and Small Animal Veterinary Surgeons’ Reflections on Time during Preventative Healthcare Consultations in the United Kingdom

Abstract: Canine and feline preventative healthcare consultations can be more complex than other consultation types, but they are typically not allocated additional time in the United Kingdom (UK). Impacts of the perceived length of UK preventative healthcare consultations have not previously been described. The aim of this novel study was to provide the first qualitative description of owner and veterinary surgeon reflections on time during preventative healthcare consultations. Semi-structured telephone interviews wer… Show more

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Cited by 30 publications
(33 citation statements)
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References 27 publications
(47 reference statements)
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“…In human medicine, inconsistent vaccination in children is associated with lack of parental knowledge of immunization [ 44 ], but vaccination rates can be increased by targeted educational measures [ 45 , 46 ]. Sufficient consultation time and proper information from the veterinarian increases owner satisfaction and improves the client-veterinarian relationship, which can promote owner uptake of preventive measures [ 47 49 ]. A similar association was found in the present study; dogs belonging to owners who considered themselves poorly informed about vaccinations were less likely to be vaccinated than dogs of owners who considered themselves to be very well-informed.…”
Section: Discussionmentioning
confidence: 99%
“…In human medicine, inconsistent vaccination in children is associated with lack of parental knowledge of immunization [ 44 ], but vaccination rates can be increased by targeted educational measures [ 45 , 46 ]. Sufficient consultation time and proper information from the veterinarian increases owner satisfaction and improves the client-veterinarian relationship, which can promote owner uptake of preventive measures [ 47 49 ]. A similar association was found in the present study; dogs belonging to owners who considered themselves poorly informed about vaccinations were less likely to be vaccinated than dogs of owners who considered themselves to be very well-informed.…”
Section: Discussionmentioning
confidence: 99%
“…In a series of papers, they report that, even in these routine appointments, there was potential opportunity for vets to explore owner attitudes and inform or educate owners about good practice [91]. However, vets often felt under pressure due to a lack of time [92], and there was a mismatch in expectations with both parties often unable to achieve what they had hoped from these consultations [93].…”
Section: What Is Education?mentioning
confidence: 99%
“…Studies in human medicine have frequently pinpointed these influences, which generally relate to the prescribing physicians' experience, perceived pressure from patients, time pressure, and decision fatigue ( 8 ). Similar studies in veterinary medicine have also highlighted factors that can contribute to antibiotic overuse, with evidence that veterinary professionals experience many of the same challenges as medical practitioners, and although the context may differ many of the burdens remain the same ( 9 , 10 ).…”
Section: Introductionmentioning
confidence: 88%