”Hyvä tutkimus yllättää ja nostaa halun väittää vastaan”

Melkas, Kukku; Grönstrand, Heidi

doi:10.30665/av.74774

Cited by 2 publications

(3 citation statements)

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“…The research results concerning potholes underscored the need for tailored services based on an ageing person's needs and wishes, while taking advantage of technological solutions. Melkas et al (2008) found that the central operational processes in assistive device-related services (regardless of the service provider) are: (1) the acquisition process of technologies and assistive devices and the reshuffle (construction) works in the home, (2) an introduction and orientation process (for the ageing people, their relatives and care personnel), (3) information and communication processes, and (4) service and monitoring processes. Many of the potholes are related to these processes, but not all.…”

Section: Ethical Potholesmentioning

confidence: 99%

Digitalisation in Health Care and Elderly Care Services

Pekkarinen

Melkas

2017

International Journal of Information Systems and Social Change

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The purpose of this paper is to investigate the innovation opportunities related to digitalisation in health care and elderly care services using a “pothole approach”. The study focuses on two innovative e-service concepts developed in Finland for enhancing the well-being of senior citizens: The hStick (health stick) and the mStick (memory and reminiscence stick). The data consist of 59 thematic interviews and focus group meetings, observation data and diaries collected in pilot cases. The innovation opportunities related to the novel e-service concepts are identified and explored using the pothole approach. The potholes in the stick system are first identified and then studied as sources and opportunities for potential future innovations. This study offers a novel perspective on research concerning technology and e-services and the various innovation opportunities made possible once technological and other shortcomings have been identified.

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Section: Ethical Potholesmentioning

confidence: 99%

Digitalisation in Health Care and Elderly Care Services

Pekkarinen

Melkas

2017

International Journal of Information Systems and Social Change

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“…The research results concerning potholes highlighted the need for tailored services based on an ageing person's needs and wishes, while taking advantage of technological solutions. Melkas et al (2008) found that central operational processes in assistive device-related services (regardless of the service provider) are as follows: (1) acquisition process of technologies and assistive devices as well as of rearrangement and rebuilding works in the home, (2) introduction and orientation process (of the ageing people, their relatives and care personnel), (3) information and communication process, and (4) service and monitoring process. Many of the potholes are related to these processes, but not all.…”

Section: Ethical Potholementioning

confidence: 99%

“…The survey data were analyzed quantitatively (Melkas et al, 2008). The general themes that were identified are taken into account in the qualitative analysis presented here.…”

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confidence: 99%

Safety Alarm Systems and Related Services

Pekkarinen

Melkas

2010

International Journal of Service Science, Management, Engineering, and Technology

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This paper examines an assistive technology targeted to ageing people: a safety alarm and the related service system. A safety alarm is not only a technical device; with the related system, it can be seen as a holistic opportunity for innovation. The operation of safety alarm systems and services depends on many critical points. Potholes lying in safety alarm systems are identified in this study, taking into account the technology, services and organizational network. The potholes are studied as sources and opportunities for potential innovation. Service, social, organizational, process and marketing innovations—combined with technology—are significant parts of innovation activity related to the ageing population. A technical device is not used in a vacuum: there is also organization and service acts, as well as the user with her or his values, appreciations, state of health, and so forth. These factors impact the variety of innovation potential in assistive technology. This paper examines the existing technology and related services as well as various innovation opportunities related to uncovering their shortcomings.

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”Hyvä tutkimus yllättää ja nostaa halun väittää vastaan”

Cited by 2 publications

References 0 publications

Digitalisation in Health Care and Elderly Care Services

Digitalisation in Health Care and Elderly Care Services

Safety Alarm Systems and Related Services

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