Hybrid value creation: a systematic review of an evolving research area

Velamuri, Vivek K.; Neyer, Anne‐Katrin; Möslein, Kathrin M.

doi:10.1007/s11301-011-0070-5

Cited by 82 publications

(52 citation statements)

References 149 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…No campo das ciências sociais, este tipo de procedimento é relativamente recente (Velamuri, Neyer, & Möslein, 2011). Todavia algumas pesquisas podem ser destacadas: sobre o GCS (Wong, Tjosvold, & Zhang, 2005); sobre a seleção de fornecedores para terceirização (Khan, Niazi, & Ahmad, 2011); sobre a seleção de fornecedores de software (Wen, Li, Lin, Hu, & Huang, 2012).…”

Section: Procedimento Metodológico Utilizado Na Pesquisaunclassified

Síntese dos Principais Critérios, Métodos e Subproblemas da Seleção de Fornecedores Multicritério

Guarnieri

2015

Rev. adm. contemp.

View full text Add to dashboard Cite

O objetivo do presente artigo é identificar na literatura quais são os principais critérios considerados no processo de decisão, os principais métodos individuais e combinados e os subproblemas da seleção de fornecedores no contexto multicritério. Cabe ressaltar que as tarefas de avaliar e identificar os melhores fornecedores para um novo produto ou serviço são essenciais ao gerenciamento da cadeia de suprimentos (GCS). Para executá-las apropriadamente, considerando-se a natureza multicritério da seleção de fornecedores, torna-se necessária a inclusão de uma abordagem de agregação dos critérios, cuja escolha depende basicamente dos objetivos da decisão, tipos de critérios a serem utilizados e racionalidade do decisor. Para atingir o objetivo proposto, optou-se por utilizar o procedimento da revisão sistemática da literatura que segue o protocolo proposto por Cronin, Ryan e Coughlan (2008), abrangendo artigos publicados nas bases ISI Web of Knowledge e Scopus, no período de 2001 a 2012. Além de sintetizar o conhecimento acerca do tema, o artigo ressalta os principais critérios, métodos e subproblemas da seleção de fornecedores, com isso, contribui ao identificar os aspectos que devem ser desenvolvidos em estudos futuros e ao apresentar aos gestores abordagens existentes para a tomada de decisões relativa à seleção de fornecedores de forma sistematizada.

show abstract

Section: Procedimento Metodológico Utilizado Na Pesquisaunclassified

Síntese dos Principais Critérios, Métodos e Subproblemas da Seleção de Fornecedores Multicritério

Guarnieri

2015

Rev. adm. contemp.

View full text Add to dashboard Cite

show abstract

“…The identification of the keywords related to cocreation was done on the basis of the following publications: Nambisan and Baron [17], Nambisan and Nambisan [18], Etgar [13], Payne et al [14], Jaworski and Kohli [27], Prahalad and Ramaswamy [16], and Ballantyne [28]. The selection of the keywords related to product-enabled services was done on the basis of publications by Velamuri et al [29], Vladimirova et al [22], Tukker and Tischner [23], Tukker [24], and Oliva and Kallenberg [30]. The detailed analysis of the selected frameworks resulted in two larger sets of single keywords corresponding to the various types of co-creation activities and service attributes.…”

Section: Abstractelectionmentioning

confidence: 99%

“…The literature on hybrid value offerings has discussed several advantages that could be attained by companies which successfully combine products with services [29]. The advantages could be divided into economic benefits and strategic benefits [30].…”

Section: Product-enabled Servicesmentioning

confidence: 99%

“…Hybrid offerings enable such kind of value by presenting total operational solutions for complex problems based on products and services available from a single vendor [29]. Operational integration will predominantly be associated with high complementarity since the solution can only work and bring value if the products and services are integrated tightly together [47].…”

Section: Product-enabled Servicesmentioning

confidence: 99%

See 1 more Smart Citation

Using online textual data, principal component analysis and artificial neural networks to study business and innovation practices in technology-driven firms

Tollo

Tanev

Liotta

et al. 2015

Computers in Industry

View full text Add to dashboard Cite

“…The terms such as Product-Service (PS), product-related services or full-services are interchangeably used to designate the integrated of PS offerings [3] for selling functions. Functionality describes the ability of integrated PS [4] to provide the ability, usability, or purpose of it, rather than the physical artifact.…”

Section: Introductionmentioning

confidence: 99%

Knowledge Creation in an Integrated Product-Service

Yusoff¹,

Azizan²

2015

IJKE

View full text Add to dashboard Cite

Abstract-The paper is about the investigation of how new knowledge is created when customer knowledge captured during the use-phase and retirement stage, and firm internal knowledge in an integrated product-service development cycle. Customer knowledge is integrated with firm-internal knowledge and converted into new ideas or solutions through knowledge conversion process, as such enhance the customer value proposition in terms of product and service performance. The main contributions to the literature are threefold. First, we provide how customer knowledge captured from other product life cycle and firm-owned knowledge towards affect new knowledge creation in developing an integrated product-service design. Second, we provide evidence new knowledge creation in an integrated product-service design is crucial in enhancing customer value proposition in terms of product and service performance. Third, we offer knowledge creation process in an integrated product-service design as an important determinant for product-service performance. IndexTerms-Product-service, knowledge creation, product-service performance, SECI. I. INTRODUCTIONIn functional economy, functional sales is addressed rather than the physical product [1], which getting much attention, particularly in developed countries [2]. The terms such as Product-Service (PS), product-related services or full-services are interchangeably used to designate the integrated of PS offerings [3] for selling functions. Functionality describes the ability of integrated PS [4] to provide the ability, usability, or purpose of it, rather than the physical artifact.PS firms move from traditional selling artifact manufactured to combination of services and products to enhance customer loyalty by having long-term business relationship with customers [5] and offer sustainable solutions [6]. Subsequently, PS enhance existing customer value [7] generate more profit [8] and reduce environmental effect [9]. Flexibility becomes crucial issue as any specific product can be combined with services to meet customer requirement through distinct operational processes [10], [11]. Customer's experience are explored to improve existing firm core product concept and manufacturing capabilities [12], reduce the needs for service throughout the product usage phase. Hence, PS focus on lengthening the durability of a PS which reduce material/resource usage but at the same time retain the quality [13]. Exploring customer's experience (CK) and exploiting firm internal knowledge (FIK) gathered from each phase of new PS development are crucial to integrate product Manuscript received May 4, 2015; revised August 25, 2015. The authors are with the University Malaysia Pahang, Malaysia (e-mail: anisyus@yahoo.com).functionality and its related services into one solution may have opportunities to succeed [14]. A firm may choose to maintain internal knowledge if the firm is very competitive and at strong position in the industry which that knowledge is sufficient [15]. Explorative and exploitative learnin...

show abstract

Hybrid value creation: a systematic review of an evolving research area

Cited by 82 publications

References 149 publications

Síntese dos Principais Critérios, Métodos e Subproblemas da Seleção de Fornecedores Multicritério

Síntese dos Principais Critérios, Métodos e Subproblemas da Seleção de Fornecedores Multicritério

Using online textual data, principal component analysis and artificial neural networks to study business and innovation practices in technology-driven firms

Knowledge Creation in an Integrated Product-Service

Contact Info

Product

Resources

About