Hybrid Teams of Humans, Robots, and Virtual Agents in a Production Setting

Schwartz, Tim; Feld, Michael S.; Bürckert, Christian; Dimitrov, Svilen; Folz, Joachim; Hutter, Dieter; Hevesi, Péter; Kiefer, Bernd; Krieger, Hans‐Ulrich; Lüth, Christoph; Mronga, Dennis; Pirkl, Gerald; Röfer, Thomas; Spieldenner, Torsten; Wirkus, Malte; Zinnikus, Ingo; Straube, Sirko

doi:10.1109/ie.2016.53

Cited by 13 publications

(7 citation statements)

References 5 publications

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“…, 2021). At the same time, the question of how to empower humans and AI matters for hybrid teams involving both humans and AI (Schwartz et al. , 2016a, b).…”

Section: Discussionmentioning

confidence: 99%

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Harmony in intelligent hybrid teams: the influence of the intellectual ability of artificial intelligence on human members’ reactions

Chen

Xiang

Wang

et al. 2022

ITP

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PurposeThe purpose of this paper was to investigate the relationships among the intellectual ability of artificial intelligence (AI), cognitive emotional processes and the positive and negative reactions of human members. The authors also examined the moderating role of AI status in teams.Design/methodology/approachThe authors designed an experiment and recruited 120 subjects who were randomly distributed into one of three groups classified by the upper, middle and lower organization levels of AI in the team. The findings in this study were derived from subjects’ self-reports and their performance in the experiment.FindingsRegardless of the position held by AI, human members believed that its intelligence level is positively correlated with dependence behavior. However, when the AI and human members are at the same level, the higher the intelligence of AI, the more likely it is that its direct interaction with team members will lead to conflicts.Research limitations/implicationsThis paper only focuses on human–AI harmony in transactional work in hybrid teams in enterprises. As AI applications permeate, it should be considered whether the findings can be extended to a broader range of AI usage scenarios.Practical implicationsThese results are helpful for understanding how to improve team performance in light of the fact that team members have introduced AI into their enterprises in large quantities.Originality/valueThis study contributes to the literature on how the intelligence level of AI affects the positive and negative behaviors of human members in hybrid teams. The study also innovatively introduces “status” into hybrid organizations.

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“…, 2021). At the same time, the question of how to empower humans and AI matters for hybrid teams involving both humans and AI (Schwartz et al. , 2016a, b).…”

Section: Discussionmentioning

confidence: 99%

“…, 2020). For collaborative work in teams involving robots and humans, it is important how humans and AI are empowered (Schwartz et al. , 2016a, b).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Harmony in intelligent hybrid teams: the influence of the intellectual ability of artificial intelligence on human members’ reactions

Chen

Xiang

Wang

et al. 2022

ITP

View full text Add to dashboard Cite

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“…4.8). This involves close cooperation between humans, robots, and also virtual agents or other AI systems in a team structure (Schwartz et al, 2016). The robot continues to be an assistant for the human, but it should behave so independently that it is also perceived by the human as a team partner.…”

Section: Task Sharing Between Humans and Robotsmentioning

confidence: 99%

The Challenge of Autonomy: What We Can Learn from Research on Robots Designed for Harsh Environments

Straube

Hoyer

Will

et al. 2022

Robots in Care and Everyday Life

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In addition to areas of application in people’s everyday lives and the area of education and services, robots are primarily envisioned in non-immediate living environments by the society—i.e., in inaccessible or even hostile environments to humans. The results of this population survey clearly demonstrate that such application options come across with a high level of acceptance and application potential among the population. Nevertheless, it is expected that the underlying AI in such systems works reliably and that safety for humans is guaranteed.In this chapter, the results of the study are compared with state-of-the-art systems from classical application environments for robots, like the deep-sea and space. Here, systems have to interact with their environment to a large extent on their own over longer periods of time. Although typically the designs are such that humans are able to intervene in specific situations and so external decisions are possible, the requirements for autonomy are also extremely high. From this perspective one can easily derive what kind of requirements are also necessary, and what challenges are still in front of us, when robots should be acting largely autonomous in our everyday life.

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“…In recent years there has been a notable interest in deploying robots as co-workers, referring to them as collaborative robots (aka cobots) [ [53] , [54] , [55] ]. Cobots have emerged as a new hardware in the class of industrial robotics ( Fig.…”

Section: Reconfiguring Ventilator Production With Human-robot Collabomentioning

confidence: 99%

Reconfiguring and ramping-up ventilator production in the face of COVID-19: Can robots help?

Malik

Masood

Kousar

2021

Journal of Manufacturing Systems

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Highlights As the COVID-19 pandemic expands, causing a shortage of medical supplies, a key piece of equipment has been ventilator. The manufacturing systems of today are designed for mass production with minimum product variability at competitive cost Besides high potential of cobotic automation, their application in assembly is limited Collaborative robots can form reconfigurable manufacturing systems and can ramp up production. Modularization, plug-&-play hardware and digital twins are key enablers for fast (re) configuration of cobots.

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Hybrid Teams of Humans, Robots, and Virtual Agents in a Production Setting

Cited by 13 publications

References 5 publications

Harmony in intelligent hybrid teams: the influence of the intellectual ability of artificial intelligence on human members’ reactions

Harmony in intelligent hybrid teams: the influence of the intellectual ability of artificial intelligence on human members’ reactions

The Challenge of Autonomy: What We Can Learn from Research on Robots Designed for Harsh Environments

Reconfiguring and ramping-up ventilator production in the face of COVID-19: Can robots help?

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