Hybrid Kano-DEMATEL-TOPSIS model based benefit distribution of multiple logistics service providers considering consumer service evaluation of segmented task

Du, Shiyu

doi:10.1016/j.eswa.2022.119292

Cited by 16 publications

(2 citation statements)

References 46 publications

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“…Assessing the most vital metrics for service quality of smart ports and their links in the post pandemic environment (Hsu et al, 2023). Evaluating the third-party logistics (3PL) providers' contribution rates concerning service quality and DEMATEL aided in detecting the importance of segmented jobs in the service process (Du, 2023).…”

Section: Dematelmentioning

confidence: 99%

Küresel Kriz Ortamında Lojistik Performansını Etkileyen Faktörlerin DEMATEL ve BWM ile Değerlendirilmesi

DİŞKAYA,

EMİR

2023

Akıllı Ulaşım Sistemleri Ve Uygulamaları Dergisi

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One of the most important indicators of the economic welfare of the countries is the performance level of logistics activities. For this reason, the performance of logistics activities is susceptible to economic conditions. In recent years, the financial crisis environment, which has reached global dimensions due to the pandemic and war, has revealed that logistics management performances should be reevaluated. Therefore, it will be significant to reassess the critical factors that affect the logistics management performance domestically and globally at the country level. This study examined national and international critical factors impacting logistics management performance in the economic crisis environment. For this purpose, criteria determined from expert opinions and scientific literature review were evaluated by DEMATEL and BWM methods. As a result of the analysis, the factors impacting logistics performance were identified and interpreted in order of importance. The paper analyzes the factors impacting countries' logistics performance in the global economic crisis environment and presents an up-to-date evaluation.

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Section: Dematelmentioning

confidence: 99%

Küresel Kriz Ortamında Lojistik Performansını Etkileyen Faktörlerin DEMATEL ve BWM ile Değerlendirilmesi

DİŞKAYA,

EMİR

2023

Akıllı Ulaşım Sistemleri Ve Uygulamaları Dergisi

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“…Du (2013) developed the Kano-DEMATEL-TOPSIS method and applied it to logistics service supply chain (LSSC) management. The hybrid method can better solve the problem of benefit distribution, which comprises segmented task evaluation and individual risk compensation in LSSC [31]. Like many other typical MCDM methods, the typical DEMATEL needs DMs to provide assessments against criteria using a single assessment scale.…”

Section: Hybrid Dematelmentioning

confidence: 99%

Identifying Critical Success Factors of an Emergency Information Response System Based on the Similar-DEMATEL Method

Jin,

Zhang

2023

Sustainability

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An emergency information response system (EIRS) is a system that utilizes various intelligence technologies to effectively handle various emergencies and provide decision support for decision-makers. As critical success factors (CSFs) in EIRS play a vital role in emergency management, it is necessary to study the CSFs of EIRS. Most previous studies applied the Decision Experiment and Decision-Making Trial and Evaluation Laboratory (DEMATEL) method with complete evaluation information to identify CSFs. Due to the complexity of the decision-making environment when identifying CSFs of EIRS, decision-makers sometimes cannot provide complete evaluation information during the decision-making process. To fill this gap, this paper provided a Similar-DEMATEL method to impute the missing values and identify CSFs of EIRS, which may avoid the dilemma of decision distortion and make decision-making results more accurate. It is found that the factors of Information mining capability, Equipment support capability, Monitoring and early warning capability, and Organization participation capability are the CSFs in EIRS. Our proposed method differs from previous research, such as the mean imputation method, to impute the missing values. We compared the differences between the proposed method and the mean imputation method and gave the advantages of the proposed method. Our method focuses more on uncertain decision-making environments, which is conducive to improving the efficiency of EIRS in emergency management, and therefore it is more widely adopted.

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Fuzzy-MACBETH Hybrid Method: Mathematical Treatment of a Qualitative Scale Using the Fuzzy Theory

Bastos

Longaray

Machado

et al. 2023

Int J Comput Intell Syst

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This paper describes the research procedures adopted in developing a triangular fuzzy number scale based on the semantic scale of MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique). The objective was to mathematically treat the uncertainty and subjectivity of linguistic variables used to assess a decision problem. A matrix was initially obtained based on a decision maker’s assessment of a given context analysis. This decision matrix was then fuzzified based on a triangular Fuzzy numbers scale. Next, the inference process was performed using F-LP-MACBETH linear programming problem proposed here, resulting in a Fuzzy scale. This scale was then defuzzified using the centroid method, from which a crisp basic scale emerged, which was then cardinalized. The results show that the MACBETH Fuzzy method proposed here can overcome the classical method’s cardinal inconsistency problem, which facilitates its application in complex contexts. Hence, the MACBETH Fuzzy Hybrid method generated numerical values based on the decision makers’ semantically consistent assessments in a decision matrix, which by the classical method presents cardinal inconsistency. Therefore, the advantage of the proposed method consists in the possibility of obtaining a cardinal scale aligned to the decision makers’ preferences without the need to reassess the context.

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Hybrid Kano-DEMATEL-TOPSIS model based benefit distribution of multiple logistics service providers considering consumer service evaluation of segmented task

Cited by 16 publications

References 46 publications

Küresel Kriz Ortamında Lojistik Performansını Etkileyen Faktörlerin DEMATEL ve BWM ile Değerlendirilmesi

Küresel Kriz Ortamında Lojistik Performansını Etkileyen Faktörlerin DEMATEL ve BWM ile Değerlendirilmesi

Identifying Critical Success Factors of an Emergency Information Response System Based on the Similar-DEMATEL Method

Fuzzy-MACBETH Hybrid Method: Mathematical Treatment of a Qualitative Scale Using the Fuzzy Theory

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