Hybrid fuzzy multi-attribute decision making model for evaluation of advanced digital technologies in manufacturing: Industry 4.0 perspective

Abstract

Manufacturing is currently at a turning point from mass production to customized production. The implementation of the Industry 4.0 concept, leading to automation and digitalization of manufacturing processes, is therefore considered vital for companies that aim to follow emerging trends in production. Research in this field is primarily focused on companies from developed countries, while companies from transition countries have difficulties to adapt to new business environment. The aim of this paper is to evaluate the use of advanced digital technologies in manufacturing companies from transition countries (i.e. Serbia) in the context of Industry 4.0. To address this problem, an evaluation method based on Fuzzy Analytic Hierarchy Process (FAHP) and Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) is proposed. FAHP was used to determine criteria weights as an input for PROMETHEE method which was then used to evaluate advanced digital technologies. For this purpose, the dataset from the European Manufacturing Survey gathered in 2018 from Serbian manufacturing companies is used. The results of this empirical research revealed that production planning and scheduling, digital exchange of data with suppliers/customers, and production control systems play vital role for manufacturers in the context of industry 4.0. These results could serve to manufacturers for their strategic orientation and decision making.

The Role of Digital Servitization in Transition Economy: An SNA Approach

“…The low application of digital technologies is one of the main obstacles to the successful implementation of digital services in manufacturing firms [3]. However, the research from developed economies shows many positive examples between manufacturing firms in how they implement digital servitization [8,9]. The successful implementation of digital servitization results in positive financial implications, which increase firm competitiveness and performance [10].…”

Analysis of the World Scientific Production on the Topic of Industry 4.0 From 1990 to 2020

“…This occurrence supports the fact that there is a growing number of studies being conducted on the theme of Industry 4.0 and that encompass the list of words associated with the corporate context, such as: employees, managers, factories, strategy, business, opportunities, applications, productions and quality -among all the others presented in The heat maps allow the following analysis: the red color represents a greater concentration of interest, the yellow color represents a growing and consolidating concentration and the green color indicates a trend of concentration of interest (SOUZA, 2018). Thus, it can be seen from Figure 4, that words close to system and study there is a growing and frequent concentration of studies, whereas words such as strategy, factory, operator, firm, country, employee, researcher, are trends of interest and it is up to organizations to follow these trends in order to remain competitive (MEDIC;ANISIC et al, 2019;OBERER;ERKOLLAR, 2018;XU;XU et al, 2018). However, there is no word that is highlighted by the color red, a fact that can be explained by the fact that studies on the theme of Industry 4.0 are still incipient.…”

“…To get the most out of the technologies and advantages provided by Industry 4.0, organizations need to invest in resources such as: data and connectivity, analysis and intelligence, conversion to the physical world and human-machine interaction. In addition, this investment is considered vital for companies that seek to keep up with emerging trends in production (MEDIC;ANISIC et al, 2019). New possibilities can be made possible by Industry 4.0, whose components are: Big Data; simulation of production systems; Internet of Things (IoT); Cyberphysical Systems; Cloud computing; Virtual reality; Cybersecurity; Collaborative robots; Machine-to-machine communication.…”

Primena Koncepta Industrija 4.0 U Republici Srbiji

“…Napredne digitalne tehnolgoje su jedan od ključnih fokusa u istraživanju Industrije 4.0 [4]. Na slici 1 prikazana je kompozicija glavnih tehnologija potrebnih za potpuno implementiranje Industrije 4.0 [5].…”