Hurricane Katrina's Effect on the Perception of New Orleans Leisure Tourists

Pearlman, David M.; Мельник, Ольга Іванівна

doi:10.1080/10548400802164905

Cited by 43 publications

(39 citation statements)

References 15 publications

(14 reference statements)

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“…There was a sense that when a disaster strikes, initial media reports are more informative but as time goes by, the media need to find a story to keep the public's interest and this is where sensationalism can arise (Frisby, 2002). This was the case in New Orleans following Hurricane Katrina, where according to Pearlman and Melnik (2008), media sensationalism reportedly had a devastating effect on the travel and tourism industry. Walters and Mair (2012) also reported that media reports of the Black Saturday bushfires gave the impression that the disaster was much more widely spread around the state of Victoria than was actually the case.…”

Section: The Mediamentioning

confidence: 91%

Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review

Mair

Ritchie

Walters

2014

Current Issues in Tourism

366

320

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This paper presents the results of a review of the literature concerning post-disaster and post-crisis recovery for tourist destinations. A total of 64 articles on this topic published in peer-reviewed tourism journals between January 2000 and June 2012 were included in the review. These articles were written on a number of different disaster contexts, including weather-related events (floods and hurricanes), natural disasters (earthquakes and tsunami) and other events (such as pandemics and terrorist attacks).The key themes that emerged included a lack of communication between stakeholders, media sensationalism, the importance of selecting the most effective marketing messages, lack of disaster-management plans, damage to destination image and reputation, and the changes in tourist behaviour following crises and disasters. The review identifies ways to improve the speed and effectiveness of response to disaster, the importance of relationship marketing with loyal customers and the need to quickly repair destination image. Suggestions for future research arising from this review include the urgent need to encourage tourism operators to engage with crisis preparedness and disaster-management strategies and the importance of gaining a better understanding of the consumer response to disastrous events.

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Section: The Mediamentioning

confidence: 91%

Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review

Mair

Ritchie

Walters

2014

Current Issues in Tourism

366

320

View full text Add to dashboard Cite

show abstract

“…For instance, destinations studied include mostly those that had experienced terrorism, political instability or a natural disaster such as New Orleans (Pearlman & Melnik, 2008), the Middle East (Sharifpour, Walters, & Ritchie, 2014) and Norway (Wolff & Larsen, 2014). Trip contexts include group travel (Tsaur, Tzeng, & Wang, 1997), backpacking (Elsrud, 2001) and religious tourism (Mansfeld, Jonas, & Cahaner, 2014).…”

Section: Introductionmentioning

confidence: 99%

Crisis-resistant tourists

Hajibaba

Gretzel

Leisch

et al. 2015

Annals of Tourism Research

179

163

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Despite the negative impact of unexpected events-such as 9/11 and the Global Financial Crisis-on the tourism industry, and despite substantial research into managing crises in tourism, little is known about tourists who are most needed in such situations: crisis-resistant tourists. In this study, crisis-resistant tourists are defined and theoretically conceptualized. Empirical results indicate that segments of tourists resistant to external or internal crisis events indeed exist and-as theoretically postulated-demonstrate higher levels of risk propensity and resistance to change. In contrast, risk shifting is not associated with being a crisis-resistant tourist. An initial profile of crisis-resistant tourists is provided, offering guidance to the tourism industry on how to identify and communicate with this highly attractive market segment. Crisis-resistant tourists ABSTRACTDespite the negative impact of unexpected events -such as 9/11 and the Global Financial Crisis -on the tourism industry, and despite substantial research into managing crises in tourism, little is known about tourists who are most needed in such situations: crisis-resistant tourists. In this study, crisis-resistant tourists are defined and theoretically conceptualized. Empirical results indicate that segments of tourists resistant to external or internal crisis events indeed exist andas theoretically postulated -demonstrate higher levels of risk propensity and resistance to change. In contrast, risk shifting is not associated with being a crisis-resistant tourist. An initial profile of crisis-resistant tourists is provided, offering guidance to the tourism industry on how to identify and communicate with this highly attractive market segment.

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“…The greater challenge, however, rests in recovering the tarnished image and reputation of a destination, which otherwise may be destroyed permanently [8]. This is due to the fact that the attractiveness of a tourist destination highly depends on tourists' perceptions with regard to its image and reputation [6,9]. Consequently, tourism is often not able to recover as fast as other businesses do.…”

Section: Introductionmentioning

confidence: 97%

Monitoring and Assessing Post-Disaster Tourism Recovery Using Geotagged Social Media Data

Yan

Eckle

Kuo

et al. 2017

IJGI

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Abstract:Tourism is one of the most economically important industries. It is, however, vulnerable to disaster events. Geotagged social media data, as one of the forms of volunteered geographic information (VGI), has been widely explored to support the prevention, preparation, and response phases of disaster management, while little effort has been put on the recovery phase. This study develops a scientific workflow and methods to monitor and assess post-disaster tourism recovery using geotagged Flickr photos, which involve a viewshed based data quality enhancement, a space-time bin based quantitative photo analysis, and a crowdsourcing based qualitative photo analysis. The developed workflow and methods have also been demonstrated in this paper through a case study conducted for the Philippines where a magnitude 7.2 earthquake (Bohol earthquake) and a super typhoon (Haiyan) occurred successively in October and November 2013. In the case study, we discovered spatiotemporal knowledge about the post-disaster tourism recovery, including the recovery statuses and trends, and the photos visually showing unfixed damages. The findings contribute to a better tourism rehabilitation of the study area.

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Hurricane Katrina's Effect on the Perception of New Orleans Leisure Tourists

Cited by 43 publications

References 15 publications

Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review

Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review

Crisis-resistant tourists

Monitoring and Assessing Post-Disaster Tourism Recovery Using Geotagged Social Media Data

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