Human Resource Outsourcing: Issues and Challenges

Kodwani, Amitabh Deo

doi:10.3126/jnbs.v4i1.1028

Cited by 4 publications

(3 citation statements)

References 7 publications

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“…Because HR outsourcing d e c i s i o n s i n c r e a efficiency; they have time to spend on their skill development (Delmotte and Sels, (2008). Kodwani (2007) also found that decision of outsourcing HR activities reduces the burden of employees and increases the interaction between employer and employees.…”

Section: Correlation Between Variablesmentioning

confidence: 99%

Influence of HR Outsourcing Decisions on Employees ‘Attitude and Firms’ Performance

Sharma,

Seema

2019

Abhigyan

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Section: Correlation Between Variablesmentioning

confidence: 99%

Influence of HR Outsourcing Decisions on Employees ‘Attitude and Firms’ Performance

Sharma,

Seema

2019

Abhigyan

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“…First, outsourcing enables an organisation to relinquish some of its non-core activities to focus on developing greater competencies in its core-activities (Domberger 1998;Venkatraman 1997). By outsourcing its non-core activities, an organisation frees internal resources that will help it to focus and improve on its corecompetencies (Kodwani 2007), and be able to gain or reinforce competitive advantage in its market. Secondly, results of many studies show that outsourcing enables an organisation to become more efficient by reducing its operational costs.…”

Section: Literature Review 21 Outsourcingmentioning

confidence: 99%

Does Outsourcing Improve Quality of Service in Public Healthcare Institutions in South-East Nigeria?

Arisi-Nwugballa¹

2016

IJARAFMS

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The purpose of this exploratory research was to investigate the effect of outsourcing security, cleaning, and laundry services on the quality of the outsourced services and, by implication, the quality of healthcare services delivered by federal healthcare institutions in South-East Nigeria. A self-designed survey instrument was distributed to a sample of 303 permanent staff of the institutions (the internal customers of the service providers), and 162 usable copies of the questionnaire were retrieved, representing 54 per cent response rate. From the data analysis 66.9 per cent of the respondents perceived improvement in the quality of security services; 69.1 per cent of the respondents perceived improvements in the quality of cleaning services; and 65.8 per cent of the respondents perceived improvements in the quality of laundry services since the services were outsourced in the institutions. These responses show that outsourcing led to improvements in the quality of all the outsourced services. And being inputs in the healthcare delivery process, improvements in the quality of these services suggest improvements in the quality of healthcare services offered by these institutions. The result of this study justifies the decision to outsource the services, and encourages public organisations to outsource non-core activities as a strategy towards improving the quality of their service delivery.

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“…Outsourcing allows a firm to focus on building core strengths while letting go of non-core tasks (Venkatraman, 1997;Domberger, 1998;Gibler and Black, 2004). According to Kodwani (2007), outsourcing non-core activities frees up internal resources that can be used to improve core capabilities and achieve or maintain competitive advantage in the market. World Bank (1997) reviewed the rules for selecting and hiring consultants.…”

Section: Introductionmentioning

confidence: 99%

An Examination of the Process Involved in the Choice of Outsourced Consultants by the Banking and Telecommunications Sectors in Lagos State, Nigeria

Fayomi

Adedokun

2022

Nig. J. Env. Sci. & Tech.

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This paper examines the process involved in selecting outsourced consultants by the banking and telecommunication sectors in Lagos state, Nigeria with a view to providing information to aid the real estate consultants in their CRE outsourcing practice. The study comprised of all the commercial banks, merchant banks, non-interest banks and the major Global System for Mobile Communication (GSM) organizations in Lagos, Nigeria. Primary data were obtained from 33 questionnaire that were distributed which represents the overall population of banks and telecommunication companies selected from the Nigerian Stock Exchange list and all questionnaire were retrieved which amounted to 100% retrieval rate due to accessibility and readiness to divulge information concerning their real estate operations. The data were analysed using mean deviation, frequency and percentage. The study showed that organisations adopt the World Bank procedures for selecting outsourced consultants. It further established that skills such as market knowledge (0.52), investment analysis (0.21) and negotiation (0.18) were the three most important skill needed to be possessed by consultants providing real estate services. Further findings revealed that overall professionalism (0.27) was the most important personal attribute to be possessed by the real estate consultant and that in choosing outsourced consultants organisations are influenced by factors such as proven track record and specialisation in the process to be outsourced. It was also established that the method used in identifying these consultants was through advertisement (78.79%). This study will aid corporate real estate consultants in identifying the processes involved in outsourcing and what qualities they need to possess so that they can meet up to the standard put in place for outsourcing by the various organisations in Nigeria.

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Human Resource Outsourcing: Issues and Challenges

Abstract: ABSTRACT

Cited by 4 publications

References 7 publications

Influence of HR Outsourcing Decisions on Employees ‘Attitude and Firms’ Performance

Influence of HR Outsourcing Decisions on Employees ‘Attitude and Firms’ Performance

Does Outsourcing Improve Quality of Service in Public Healthcare Institutions in South-East Nigeria?

An Examination of the Process Involved in the Choice of Outsourced Consultants by the Banking and Telecommunications Sectors in Lagos State, Nigeria

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