Human Factors Training in Aviation Maintenance: Impact on Incident Rates

Reynolds, Rosemarie; Blickensderfer, Beth; Martin, Adria; Rossignon, Kevin; Maleski, Vaida

doi:10.1177/154193121005401934

Cited by 3 publications

(3 citation statements)

References 4 publications

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“…A study based on the impact of human factors training for maintenance personnel to reduce maintenance incidents in the European Union and the United States was carried out by Reynolds et al [20]. Data regarding the subject training was compared prior to the implementation of the human factors training, 1991-1998 and after the implementation of the subject training, 2000-2006.…”

Section: Aircraft Maintenance Related Safety Occurrences In Commerciamentioning

confidence: 99%

A Preliminary Investigation of Maintenance Contributions to Commercial Air Transport Accidents

et al. 2020

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Aircraft maintenance includes all the tasks needed to ensure an aircraft’s continuing airworthiness. Accidents that result from these maintenance activities can be used to assess safety. This research seeks to undertake a preliminary investigation of accidents that have maintenance contributions. An exploratory design was utilized, which commenced with a content analysis of the accidents with maintenance contributions (n = 35) in the official ICAO accident data set (N = 1277), followed by a quantitative ex-post facto study. Results showed that maintenance contributions are involved in 2.8 ± 0.9% of ICAO official accidents. Maintenance accidents were also found to be more likely to have one or more fatalities (20%), compared to all ICAO official accidents (14.7%). The number of accidents with maintenance contributions per year was also found to have reduced over the period of the study; this rate was statistically significantly greater than for all accidents (5%/year, relative to 2%/year). Results showed that aircraft between 10 and 20 years old were most commonly involved in accidents with maintenance contributions, while aircraft older than 18 years were more likely to result in a hull loss, and aircraft older than 34 years were more likely to result in a fatality.

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Section: Aircraft Maintenance Related Safety Occurrences In Commerciamentioning

confidence: 99%

A Preliminary Investigation of Maintenance Contributions to Commercial Air Transport Accidents

et al. 2020

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“…In Europe, human factors training has been a mandatory requirement for aviation maintenance personnel since 1999, resulting in an 11% reduction in incidents related to maintenance errors [31]. Conversely, in the US, where the Federal Aviation Administration (FAA) has not mandated human factors training for Aircraft Maintenance Professionals (AMPs), incidents related to maintenance and inspection errors have increased significantly [31]. A recommendation is made for the FAA to mandate human factors training for AMPs, aligning with the successful European model, and ensuring comprehensive training across the industry.…”

Section: Discussionmentioning

confidence: 99%

Human factors in aviation maintenance: understanding errors, management, and technological trends

Rajee Olaganathan

2024

Global J. Eng. Technol. Adv.

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Aircraft maintenance and inspection are complex systems that work on a time-based schedule and require teamwork of different professionals to maintain the airworthiness of aircraft. Errors in maintenance and inspection processes cause in-flight engine shutdowns, flight delays, flight cancellation, sometimes resulting in accidents and incidents that cause significant economic consequences. Due to the substantial impact on both safety and financial aspects of an air carrier, this paper focuses on hangar maintenance as the work is carried out across several shifts by different technicians, addressing various human factor issues that contribute to errors. The paper will also briefly discuss shift work and the health problems of maintenance technicians, human factor issues affecting maintenance, the significance of understanding human factor models, and the impact of maintenance and inspection errors with case studies, particularly aircraft accidents predominantly caused by human factor issues. Additionally, the paper also explores recent advances and trends in aircraft maintenance technologies, highlighting their transformative potential through predictive maintenance, robotics, augmented and virtual reality, big data analytics, blockchain, and additive manufacturing. These technologies promise enhanced efficiency, safety, and effectiveness for maintenance practices. The paper concludes by presenting insights into error management methods and providing recommendations for future research. By integrating traditional insights with cutting-edge technological considerations, this comprehensive analysis aims to significantly contribute to the evolution of safety protocols and practices within the aviation maintenance domain.

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“…The effectiveness of maintenance functions is influenced by the overall human factors of the maintenance staff. The influence of human factors is increasingly acknowledged by technical and organisational specialists, who recognise that achieving greater operating reliability can be achieved by identifying and correcting repeating sources of failure that are within the organisation's control, and the system that contributed to the error [1,2].…”

Section: Introductionmentioning

confidence: 99%