“…Top management support and employee involvement and empowerment Sharp et al (1999), Sharifi and Zhang (1998, Zhang and Sharifi (2000), Gehani (1995), Sheridan (1996), Gunasekaran (1999aGunasekaran ( , 1998, Gunasekaran and Yusuf (2002), Forsythe (1997), Yusuf et al (1999), Gehani (1995), Sahin (2000), Meredith and Francis (2000), Goldman and Nagel (1993) and Fliedner and Vokurka (1997) Team working, self-directed teams, cross-functional teams Sharp et al (1999), Zhang (1998, 2001), Zhang and Sharifi (2000), Gehani (1995), Gunasekaran (1999aGunasekaran ( , 1998, Gunasekaran and Yusuf (2002), Yusuf et al (1999), Gehani (1995), Sahin (2000), Jin-Hai et al (2003), Meredith and Francis (2000), Goldman and Nagel (1993) and Fliedner and Vokurka (1997) Job rotation, multifunctional workforce, job enrichment (responsibility on multiple tasks) Gehani (1995), Gunasekaran (1999a), Forsythe (1997), Sahin (2000) and Jin-Hai et al…”