Human factors evaluation of teletherapy: Literature review. Volume 5

The Human Factors of Home Health Care

“…Figure 1 shows several major factors that need to be examined, adapted from an earlier formulation of socio-technical factors that contributed to adverse events in a complex treatment setting. 16,17 As a socio-technical systems model, changes in any of the components likely will have repercussions on other components of the system. Focusing on the way these components interact is just as important as the components themselves.…”