2021
DOI: 10.1007/s10845-021-01796-x
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Human-centred design in industry 4.0: case study review and opportunities for future research

Abstract: The transition to industry 4.0 has impacted factories, but it also affects the entire value chain. In this sense, human-centred factors play a core role in transitioning to sustainable manufacturing processes and consumption. The awareness of human roles in Industry 4.0 is increasing, as evidenced by active work in developing methods, exploring influencing factors, and proving the effectiveness of design oriented to humans. However, numerous studies have been brought into existence but then disconnected from o… Show more

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Cited by 77 publications
(39 citation statements)
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References 167 publications
(345 reference statements)
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“…With the aid of a questionnaire, we identify the current challenges faced by companies in production systems. Companies are keen to implement innovative innovations to boost resource quality, productivity, and efficiency, reduce risk, and stay competitive [ 16 , 108 , 109 , 110 , 111 ]. A business that struggles to deal with technology complexities also faces implementing new products/services, creativity, and business models, bringing the organization into a fierce competition where expenses have to be reduced each year [ 112 , 113 , 114 , 115 ].…”
Section: Research Challenges Opportunities Scope Of Future Work and Implication For Practitionersmentioning
confidence: 99%
“…With the aid of a questionnaire, we identify the current challenges faced by companies in production systems. Companies are keen to implement innovative innovations to boost resource quality, productivity, and efficiency, reduce risk, and stay competitive [ 16 , 108 , 109 , 110 , 111 ]. A business that struggles to deal with technology complexities also faces implementing new products/services, creativity, and business models, bringing the organization into a fierce competition where expenses have to be reduced each year [ 112 , 113 , 114 , 115 ].…”
Section: Research Challenges Opportunities Scope Of Future Work and Implication For Practitionersmentioning
confidence: 99%
“…While different segments or domains of the manufacturing industry may have different needs, they are all expected to leverage connectedness and access to real-time insights across systems, processes, partners, products, and people. The goal is to enable mass-customization of products and services; adopt automatic and flexible production lines (Escobar et al, 2021); track parts and products in realtime; facilitate communication among parts, products, and machines; enhance human-machine collaboration (Nguyen Ngoc et al, 2021); achieve IoT-enabled production optimization in smart factories (Yao et al, 2019); create new types of services and business models of interaction in value chains (Alcácer & Cruz-Machado, 2019); achieve a higher level of intelligent automation; and ultimately increase quality, productivity, flexibility, lower costs, and higher efficiency (Barari et al, 2021).…”
Section: Motivation: Technology Trends In Manufacturingmentioning
confidence: 99%
“…These requirements begin with training, then assign the tasks, and finally monitor the human-machine interconnection to optimize the overall production or manufacturing processes. However, and according to [27], [28] and [29] there is still a lack of research that outline the overall human requirements, especially with those related to ethics .…”
Section: A Industry 40 Requirementsmentioning
confidence: 99%