Human-centered design approach for manufacturing assistance systems based on Design Sprints

User‐centered development of a worker guidance system for a flexible production line

“…Adapting the design of the assembly information after the roll‐out would be much more time‐consuming and expensive. This supports the procedure of Pokorni et al (2020), who organized the entire process through agile methods.…”

“…This article describes the human‐centered design process from start to finish for the development of a digital assistance system for a flexible production line. It also shows that the human‐centered, participative approach is particularly well suited to the field of assistance systems, supporting Pokorni et al (2020). As a case study, the article also describes the concrete procedure and methods that were used during the development.…”

“…In the literature, user‐centered development and design processes are described in particular in medical (Babione et al, 2020; Gong & Chandra, 2011; Luna et al, 2017; Sonney et al, 2019) and in industrial contexts (Kluge & Termer, 2017; Pokorni et al, 2020; Schulze et al, 2005). The articles highlight, in particular, the development of a comprehensive user understanding in the early phase of development and the involvement of users in the evaluation of the concepts developed.…”

“…Kluge and Termer (2017), for example, proceed by conducting in‐depth interviews with users, developing them into scenarios, which are then used to visualize prototypes. Pokorni et al (2020) set up the user‐centered design as design sprints. In particular, they state that human‐centered development approaches are particularly suitable for the context of assistance systems, but that there is nevertheless a great uncertainty in practice with regard to methods and procedures.…”

“…This approach is based on a profound understanding of the subsequent users and context and integrates users into the design activities. Especially for the context of assistance systems in manufacturing, the user‐centered development approach is mentioned as particularly promising, although there is a certain uncertainty in its execution and application (Pokorni et al, 2020). The article describes this process completely, from start to finish, and thus, also presents the procedure, the methods used, and results.…”