User Acceptance of Cognitive Assistance Systems in Smart Factories

Acceptance Expectancy for Cognitive Assistance Systems Variants in Smart Factories

“…The preferences made by the participants were directly counted from the single/multiple choices and thematically sorted for evaluation. Columns 2 to 5 in Tables 4-15 show each of the counted values, when asking the sample to choose across the different design options the one(-s) to cover best each of the related acceptance factors, whereas in Table 16 a final calculation for the overall preferences within each assistance aspect can be derived from merging all preference results with the importance ratings for each factor (calculated previously in Pokorni and Saba (2022) and displayed in the upper left side in bold and brackets, column 1, in Tables 4-15).…”

“…To attempt closing the gap and fulfiling the objectives of this research, the approach consists of making use of previously collected results of Pokorni and Saba (2022), on numeric importance orders of through literature-(metanalysis) and empirical-based methods (survey) as relevant-founded acceptance factors of cognitive assistance system in manufacturing. Combining those results with new numeric estimations within the same sample (potential future users of the systems) of the fulfilment of the validated acceptance factors by different technical design options should lead to further conclusions.…”

“…4. Recruitment of same participants as in study of Pokorni and Saba (2022): Trainees for manufacturing jobs. 5.…”

“…IEOM Society International most likely be related to the validated acceptance factors in the previous study of Pokorni and Saba (2022). For this purpose, their expertise in the field as well as logical exclusion were used, so that each acceptance factor could be linked to different assistance aspects by different frequency.…”

“…This study had as participants the same ones as in the previous study of Pokorni and Saba (2022). These had been specifically selected with the purpose of representing potential users of cognitive assistance systems in manual assembly/production environments: trainees in German Vocational Training (2-3,5 years in so-called dual system) for a manufacturing profession.…”