2021
DOI: 10.4018/978-1-7998-4318-4.ch001
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Human Capital Management in the Tourism Industry in Portugal

Abstract: Although there is a sustained and sustainable consumption and use of resources underlying it, tourist visitation always has a strong human component. Competitiveness in the tourism industry requires professionals with a set of skills integrated in the domain of “knowing how to do” and “knowing how to be.” Portugal has extraordinary tourism resources and potential on which a relevant activity with a growing weight in the country's economy is being developed. Therefore, there are many challenges in order to ensu… Show more

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Cited by 3 publications
(3 citation statements)
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“…As for the mediation variable, following Tosun et al [56], Elshaer et al [57], and Kaaristo [58], this paper uses the rural ecological environment and urbanization as mediation variables. Following Ishikawa and Fukushige [59], Um and Chung [60], Figueira et al [61], and Novoa [62], three control variables are used in this paper. They are rural fiscal expenditure, rural infrastructure, and industrialization.…”
Section: Variables Descriptionmentioning
confidence: 99%
“…As for the mediation variable, following Tosun et al [56], Elshaer et al [57], and Kaaristo [58], this paper uses the rural ecological environment and urbanization as mediation variables. Following Ishikawa and Fukushige [59], Um and Chung [60], Figueira et al [61], and Novoa [62], three control variables are used in this paper. They are rural fiscal expenditure, rural infrastructure, and industrialization.…”
Section: Variables Descriptionmentioning
confidence: 99%
“…Portugal's business and economic competitiveness can be attributed to several factors. Firstly, the country's tourism industry has been a significant contributor to its economy and competitiveness (Figueira et al , 2021). Portugal has exceptional tourism resources and potential, making it an attractive destination (Loureiro, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…Thus the management of any business organization is basically the management of humans as the most important production resource. This paradigm implies that there has been a shift in three things, namely the technology needed, products/services that are competitive in knowledge, and human capital that can learn and grow competitiveness (Figueira, Honrado, & Dionísio, 2021). Therefore, an appropriate management strategy is needed to assess the performance of this kind of organization.…”
Section: Introductionmentioning
confidence: 99%