2020
DOI: 10.1001/amajethics.2020.395
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How Will Artificial Intelligence Affect Patient-Clinician Relationships?

Abstract: Artificial intelligence (AI) could improve the efficiency and accuracy of health care delivery, but how will AI influence the patient-clinician relationship? While many suggest that AI might improve the patientclinician relationship, various underlying assumptions will need to be addressed to bring these potential benefits to fruition. Will off-loading tedious work result in less time spent on administrative burden during patient visits? If so, will clinicians use this extra time to engage relationally with th… Show more

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Cited by 18 publications
(7 citation statements)
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“…The type of role that clinician and patient assign to the medical AI-system in the decision-making process will likely determine not only what they expect from the system but also how they interact with it and one another [ 41 ]. This raises the fundamental question of how medical AI will impact professional identities, role perception and, ultimately doctor-patient relationships—issues we believe are currently under investigated [ 48 , 49 ].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The type of role that clinician and patient assign to the medical AI-system in the decision-making process will likely determine not only what they expect from the system but also how they interact with it and one another [ 41 ]. This raises the fundamental question of how medical AI will impact professional identities, role perception and, ultimately doctor-patient relationships—issues we believe are currently under investigated [ 48 , 49 ].…”
Section: Discussionmentioning
confidence: 99%
“…Our findings highlight the fear of a technology-induced dehumanization of care, emphasizing the importance of relational aspects and empathy in stroke medicine and healthcare more generally, mirroring earlier work [ 54 – 56 ]. The role of interpersonal relationships is also discussed in an emerging body of literature, which suggests that the AI revolution will, in fact, require a shift towards a more relationship-oriented role of clinicians [ 49 , 53 , 57 59 ]. Nagy and colleagues, for instance, argue that even though AI may unburden clinicians from some of the analytical and administrative demands–as also suggested by findings of our study—it might, on the other hand, increase the interpersonal demands of patient care [ 49 ].…”
Section: Discussionmentioning
confidence: 99%
“…The degree of transparency in data collection should be evaluated and discussed together with potential sources of bias and ways to reduce them [47]. The presence of an adequate time for discussion between the patient and clinician (to examine the benefits and risks of a treatment, the potential alternatives, the strength of predicted risks and prognostic outcomes, and to consider the patient's right not-to-know and its consequences) should be assessed [48,49].…”
Section: Ethical and Legal Issues Of In Silico Medicinementioning
confidence: 99%
“…The physician-patient relationship has been transformed by technical advances and the maturity of social sciences, but it is yet uncertain how AI tools will impact this relationship. Some argue that it will help by easing clinician workload and providing more personalized data for shared decision-making, while others question doctors' role once critical tasks are delegated to sophisticated algorithms ( 121 ). Clinical guidelines will need to be updated to consider the potential role of AI tools between healthcare workers and patients ( 95 , 122 ).…”
Section: Unintended Consequences Of Ai Applications In Cardiovascular...mentioning
confidence: 99%