“…Government use of social media platforms varies in type, depending on the nature of each application, such as microblogging (i.e., Twitter), social networking (i.e., Facebook), multimedia sharing (i.e., YouTube), open data (i.e., Data.gov), questioning tools (i.e., Quora), crowdsourcing (i.e., Mechanical Turk), and content syndication (i.e., RSS). It is widely assumed that governments focus on the social media platforms most commonly used, such as Facebook, Twitter, YouTube, and LinkedIn (Oltmann et al 2020;Wigand 2011); however, the social media technologies used may actually differ according to public agency, jurisdiction, and the frequency of scholarly analysis.…”