How Total Quality Management Mediates Antecedent Variables of Employee Performance?

Abstract

The research objective was to find out how Total Quality Management (TQM) mediates antecedents of employee performance variables? The research was conducted with a quantitative approach while the research design was cross sectional. The research model was tested using the structural equation modeling approach with partial least square analysis tools to test the influence among research variables. The research sample consisted of 315 respondents who answered a questionnaire in August-September 2019 at manufacturing companies in East Java. The results showed that situational leadership did not affect employee performance, but did affect the successful implementation of TQM. The performance measurement system has no direct effect on employee performance. The performance measurement system has a direct effect on employee performance. Organizational culture has a direct effect on both employee performance and the application of TQM, so that the application of TQM can improve employee performance. TQM implementation variable acts as a mediation between situational leadership and organizational culture on employee performance. The relationship that was originally a direct influence turned into an indirect effect through TQM. The TQM variable is not proven to be an intervening variable between the performance measurement system and employee performance. There is a direct relationship between these two variables.

Exploring the predictor and the consequence of digital organisational culture: a quantitative investigation using sufficient and necessity approach

“…Previous research stated that employee performance is an outcome of digital organisational culture. Although previous studies stated a significant effect, Sapta et al (2021), Kustono (2020) and Pawirosumarto et al (2017) revealed that organisational culture does not significantly and direct effect employee performance. This study confirms that a significant increase in digital organisational culture will increase employee performance in government institutions.…”

“…Although previous studies stated a significant effect, Sapta et al. (2021), Kustono (2020) and Pawirosumarto et al. (2017) revealed that organisational culture does not significantly and direct effect employee performance.…”

“…(2018) and Hakim (2012) stated that organisational culture has a significant direct and positive effect on employee performance, whereas Sapta et al. (2021), Kustono (2020) and Pawirosumarto et al. (2017) revealed that organisational culture does not significantly and directly affect employee performance.…”

Effect of Accounting Lecturer Behavior on the Level of Online Learning Outcomes Achievement

“…The instrument used in this study was an online questionnaire containing a closing statement (see Appendix 1). To measure TAM variables, it using Venkatesh and Bala's (2008) instruments with certain modifications (Kustono et al, 2020). Questionnaire to measure ALO with the self-reported percentage of achievement.…”

“…University management should reduce anxiety to increasing acceptance. Improving self-efficacy, external control perception, and online learning playfulness will also encourage success (Achim & Kassim, 2015;Adetimirin, 2015;Kustono, 2020). Self-efficacy is a belief in organizing and carrying out a series of activities necessary to obtain planned performance.…”