How to Improve Internationalization Strategy Based on Market Characteristics, Culture Understanding, and Knowledge Management: the Mediating Effect of Management Behavior
“…This means that internationalization is subject to several contextual factors such as country of origin, host country and industry (Alinasab et al. , 2021; Nurcholis, 2021). In qualitative studies, it is not trivial to control the effects of such factors.…”
Section: Methodsmentioning
confidence: 99%
“…These internationalization processes are ideal for this research because (1) the similarities of the cases minimize bias stemming from exogenous factors. This means that internationalization is subject to several contextual factors such as country of origin, host country and industry (Alinasab et al, 2021;Nurcholis, 2021). In qualitative studies, it is not trivial to control the effects of such factors.…”
PurposeThe purpose of this paper is to analyze how the internationalizing firm accumulates knowledge from different domains throughout time, during entry and post-entry moves in a foreign market. This paper focuses on market, institutional, internationalization and technological knowledge.Design/methodology/approachThe paper uses a comparative case study method, relying on three longitudinal cases of multinational firms' (MNEs) internationalization processes, particularly concerning MNEs' entry and post-entry moves in one foreign market (Brazil).FindingsThroughout the internationalization processes, the internationalizing firms unevenly developed experiential knowledge within Brazil. As a result, the market, internationalization, institutional and technological knowledge followed different accumulation patterns, distinguished based on precedence, simultaneity and speed. More specifically, (1) the market and institutional knowledge trajectories evolved simultaneously; (2) the market knowledge trajectory preceded that of technological knowledge and (3) the accumulation of internationalization knowledge happened faster than that of the market, institutional and technological knowledge.Originality/valueThis paper shows how knowledge accumulation in internationalization processes varies throughout time and according to the type of knowledge involved. While most of the literature relies on cross-sectional studies that discount the changing nature of knowledge, this paper shows that the internationalizing firm accumulates market, internationalization, institutional and technological knowledge following three temporal dimensions: precedence, simultaneity and speed.
“…This means that internationalization is subject to several contextual factors such as country of origin, host country and industry (Alinasab et al. , 2021; Nurcholis, 2021). In qualitative studies, it is not trivial to control the effects of such factors.…”
Section: Methodsmentioning
confidence: 99%
“…These internationalization processes are ideal for this research because (1) the similarities of the cases minimize bias stemming from exogenous factors. This means that internationalization is subject to several contextual factors such as country of origin, host country and industry (Alinasab et al, 2021;Nurcholis, 2021). In qualitative studies, it is not trivial to control the effects of such factors.…”
PurposeThe purpose of this paper is to analyze how the internationalizing firm accumulates knowledge from different domains throughout time, during entry and post-entry moves in a foreign market. This paper focuses on market, institutional, internationalization and technological knowledge.Design/methodology/approachThe paper uses a comparative case study method, relying on three longitudinal cases of multinational firms' (MNEs) internationalization processes, particularly concerning MNEs' entry and post-entry moves in one foreign market (Brazil).FindingsThroughout the internationalization processes, the internationalizing firms unevenly developed experiential knowledge within Brazil. As a result, the market, internationalization, institutional and technological knowledge followed different accumulation patterns, distinguished based on precedence, simultaneity and speed. More specifically, (1) the market and institutional knowledge trajectories evolved simultaneously; (2) the market knowledge trajectory preceded that of technological knowledge and (3) the accumulation of internationalization knowledge happened faster than that of the market, institutional and technological knowledge.Originality/valueThis paper shows how knowledge accumulation in internationalization processes varies throughout time and according to the type of knowledge involved. While most of the literature relies on cross-sectional studies that discount the changing nature of knowledge, this paper shows that the internationalizing firm accumulates market, internationalization, institutional and technological knowledge following three temporal dimensions: precedence, simultaneity and speed.
“…Nonaka (1994) systematically put forward the knowledge management and innovation model, that is, SECI model, which studies knowledge management innovation from the perspective of socialization, internalization, integration and externalization. At the same time, whether knowledge innovation can be effectively used by corporates depends on the field (ba), that is, corporates need to create an environment for knowledge exchange and sharing, and examine the effectiveness of knowledge utilization of corporates from the perspective of symbiosis of internal and external environment of the organization (Nurcholis, 2020).…”
Purpose
The purpose of this paper is to explore the relationship between effective knowledge management and corporate performance, to explore the dynamic symbiosis phenomenon of effective knowledge management based on organizational ecology with multinational companies (MNCs) and non-multinational companies (non-MNCs) and to explore the symbiosis strategy of knowledge management between multinational and non-multinational companies (non-MNCs) in China.
Design/methodology/approach
To measure effective knowledge management, this paper first uses structural equation model to measure knowledge management, based on the evolution dynamics equation in organizational ecology to measure the effectiveness of knowledge management, and studies the symbiosis of effective knowledge management between MNCs and non-MNCs based on ecological perspective.
Findings
Effective knowledge management can promote the financial performance of enterprises, but different degrees of effectiveness have different effects. In addition, the coupling and collaboration between knowledge management and corporate performance can reflect the value of effective knowledge management. The results show that effective knowledge management plays a positive moderating effect between knowledge management and corporate performance. Finally, the effective knowledge management system of MNCs (non-MNCs) has negative effect on non-MNCs (MNCs), showing the exclusive relationship between MNCs and non-MNCs in China.
Research limitations/implications
The effectiveness of knowledge management is only based on the measurement of financial performance coupling. For other types of performance, it needs to be tested. The samples may not cover symbiosis relationship of effective knowledge management in other countries.
Practical implications
This paper provides practical and theoretical reference for confirming the symbiotic interaction and identifying the opportunities and challenges of knowledge management among different types of corporation groups.
Originality/value
The paper is one of the pioneering studies to explore the pattern of symbiotic evolution of effective knowledge management between MNCs and non-MNCs. From completely new perspectives, this study advances the research of knowledge management to a new and promising area.
“…For knowledge to be used properly, organizations need to create an environment for knowledge exchange and sharing, constantly analyzing the effectiveness of its use (Y. Hu et al, 2021;Nurcholis, 2021).…”
Section: 2mentioning
confidence: 99%
“…For knowledge to be used effectively, organizations need to create an environment for knowledge exchange and sharing, constantly analyzing the effectiveness of its use (Y. Hu et al, 2021;Nurcholis, 2021). This environment is composed of a series of processes that aim to manage KM and make resource allocation activities more effective (Chuang, 2004;Gold et al, 2001;Y.…”
The emergence of a novel coronavirus at the end of 2019 generated a severe health crisis worldwide. In a few months, this virus called COVID-19 was present in several countries, being recognized by the WHO as a pandemic. The COVID-19 pandemic was dramatic for the economy and society. In many economic sectors, companies were faced with the inoperability of their commercial activities. For example, in the healthcare sector, institutions were faced with unprecedented pressure, and this pandemic has exposed some weaknesses in the responses to environmental changes. As a result of this scenario, knowledge management and organizational intelligence become fundamental for hospitals to adapt to changes in the environment and respond effectively to new challenges. Considering this scenario, this research aims to analyze the influence of effective knowledge management, organizational intelligence, and organizational performance on the effective hospitals' response to COVID-19. Data were collected through research sent to physicians and nurses working in Brazil and Portugal hospitals.We sent the survey using a professional social network, and 248 valid responses were obtained. The PLS-SEM analysis technique was used to test hypotheses. The results showed a positive relationship between effective knowledge management, organizational intelligence, and organizational performance with the effective hospital's response to COVID-19. Additionally, the results suggest the need for managers to focus more on developing internal programs encouraging knowledge transfers among their employees.As practical implications, our research validates the relationships between effective knowledge management, organizational performance, effective hospitals' response to COVID-19, and the importance of effective knowledge management for pandemic management. In originality, this research provides hospitals and other healthcare organizations with a direction on key resources to which these organizations should turn their efforts to improve their effectiveness in responding to new disease outbreaks.
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