How to apply IoT skills at home: Inequalities in cultural repertoires and its interdependency chains

Zeeuw, Alex van der; Deursen, Alexander Johannes Aloysius Maria van; Jansen, Giedo

doi:10.1016/j.poetic.2020.101486

Cited by 13 publications

(25 citation statements)

References 33 publications

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“…IFTTT) (Zeng et al, 2017)-more complex commands and configurations are enabled because devices can work together autonomously through rules (simplified algorithms) programmed by the user (e.g. Lin and Parkin, 2020; Van der Zeeuw et al, 2020;Zeng et al, 2017). Thus, those who possess the skills to interconnect devices have more opportunities to benefit from the IoT's potential (Noura et al, 2019).…”

Section: Skills To Use Iot Home Automationmentioning

confidence: 99%

“…However, these opportunities can only be seized upon with the operational skills to recognize and use buttons, change settings, and configure algorithms. Without these skills, users cannot retrieve data gathered by smart devices and use their functions and collected data strategically (Van der Zeeuw et al, 2020;Van Deursen et al, 2021).…”

Section: Skills To Use Iot Home Automationmentioning

confidence: 99%

“…Also, they have better (educational and financial) opportunities to keep up with technological advancements and access to modular devices compared with those who attained lower education (Balta-Ozkan et al, 2013). Thus, adopters of IoT home automation are generally higher educated (Shin et al, 2018), which provides them with early opportunities to develop digital skills to make use of the potential of IoT home automation (Rasheva-Yordanova et al, 2021;Van der Zeeuw et al, 2020). Higher educated users of Internet technologies are known to possess more advanced digital skills (Scheerder et al, 2017).…”

Section: Predictors Of Digital Skills For Iotmentioning

confidence: 99%

“…Some (less skilled) users are left out of this decision-making process entirely because the household member with the most proficient skills is often responsible for the setup of the smart devices. Therefore, the decisions made do not always fit (all) users' needs (Geeng et al, 2019;Van der Zeeuw et al, 2020;Zeng et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation

Boer

Deursen

Rompay

2022

New Media & Society

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As the Internet of Things (IoT) is making its entrance in people’s homes, differences in the skills to operate smart home devices need to be considered. This study examined (1) the levels of digital skills to use IoT home automation among Dutch adult citizens and (2) differences of these skills over gender, age, and education. Therefore, a performance test with actual real-life tasks was conducted among a representative sample ( N = 99) of the Dutch adult population to measure digital skill levels. The participants performed tasks while using interconnected smart home devices in a virtual test environment. The results revealed that the Dutch adult population possesses insufficient data and strategic skills to use smart home devices to its full potential. Even less likely to benefit are the elderly and less educated; they showed the lowest levels of data and strategic skills. In addition, the elderly lack operational skills to use IoT home automation beneficially.

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Section: Skills To Use Iot Home Automationmentioning

confidence: 99%

Section: Skills To Use Iot Home Automationmentioning

confidence: 99%

Section: Predictors Of Digital Skills For Iotmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation

Boer

Deursen

Rompay

2022

New Media & Society

View full text Add to dashboard Cite

show abstract

“…Likewise, a smart thermostat will turn devices off automatically when everybody left the house. However, operational skills are likely to play an important role in the initial setup when new devices are installed and connected to a network (Van Der Zeeuw et al, 2020). Setting up devices and services while integrating them into an operating system requires considerable effort.…”

Section: Operational Iot Skillsmentioning

confidence: 99%

Development and validation of the Internet of Things Skills Scale (IoTSS)

Deursen

Zeeuw

Boer

et al. 2021

Information, Communication & Society

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The Internet of Things (IoT) is expected to have a massive impact on people's lives. However, the system's complexity is also likely to make it an important topic of investigation in digital inequality research. Those who have the skills to use the IoT to its full potential and gain maximal benefits have a technology at hand that will have the power to increase their (already privileged) positions. Prerequisites for and impacts of user (consumer) engagement with the Internet of Things are becoming increasingly recognized as an important study area. To support related research and policy development, there is a need for more theoretically informed, reliable, and valid instruments that are able to measure what people do and gain from the IoT. In the current contribution, we focus on a key component in digital inclusion debates: digital skills. The development of the IoT Skills Scale (IoTSS) started with examining existing digital skills theory which led to a first instrument. We used a threefold approach to test the validity and reliability of the latent skill constructs and the corresponding items: cognitive interviews, followed by a first survey of IoT skills. During the final step, we examined the consistency of the IoT skills scales and their characteristics when measured in second survey among a representative sample survey of Dutch Internet users. The result is a theoretical and empirical consistent framework consisting of two types of IoT skills: operational and data IoT skills and strategic IoT skills.

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Bridging the digital divide for Native American tribes: Roadblocks to broadband and community resilience

Korostelina

Barrett

2023

Policy & Internet

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Native American reservations are faced with a growing need for High‐speed Internet and broadband access but face a variety of barriers to broadband infrastructure deployment. This paper discusses the difficulties tribal nations have faced in developing their education, economy, and access to healthcare and public safety due to the roadblocks in building this infrastructure within their tribes. Using case studies and interviews from over 30 Native American tribes, we reveal the shift of responsibility from federal institutions to Native American communities, stressing a tendency to downplay structural factors of exclusion and inequality affecting tribes' resilience practices. Our article advances the understanding of external and internal factors of roadblocks that Native American tribes have not yet been able to overcome, stemming from limitations of support by state and government institutions, limited capacities and knowledge among tribal members, and complex terrain that also has a sacred value to tribes. Results indicate that resilient communities can produce and sustain practices to overcome internal obstacles, during which resilience practices continue expanding the community's capacity to develop its digital systems and leadership.

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How to apply IoT skills at home: Inequalities in cultural repertoires and its interdependency chains

Cited by 13 publications

References 33 publications

The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation

The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation

Development and validation of the Internet of Things Skills Scale (IoTSS)

Bridging the digital divide for Native American tribes: Roadblocks to broadband and community resilience

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