2022
DOI: 10.1109/access.2022.3170058
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How Software Quality Mediates the Impact of Intellectual Capital on Commercial Open-Source Software Company Success

Abstract: The recent surge in the number of commercial open-source software (COSS) companies shows the growing importance of COSS companies in the software industry. As knowledge-based firms, COSS companies' success depends heavily on the interplay among intangible resources such as human capital, relational capital, structural capital, and software quality. To observe these relationships, we conducted a hypothesis-testing questionnaire-type survey involving 200 software development experts and professionals working at … Show more

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Cited by 5 publications
(1 citation statement)
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References 80 publications
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“…Stressing the importance of investing in maintenance activities is essential because software bugs jeopardize functionality. According to a report from the Consortium for Information and Software Quality (Garomssa et al, 2022), only in the US, poorcoded software caused a staggering 2.08 trillion dollars in losses in the year 2020 and 4.4 billion people were impacted by software flaws in 2016 alone, resulting in a 1.1 trillion-dollar loss to the global economy. The ISO/IEC 9126 standard has identified efficiency, functionality, maintainability, portability, reliability, and usability as characteristics of high-quality software (Jung et al, 2004).…”
Section: Introductionmentioning
confidence: 99%
“…Stressing the importance of investing in maintenance activities is essential because software bugs jeopardize functionality. According to a report from the Consortium for Information and Software Quality (Garomssa et al, 2022), only in the US, poorcoded software caused a staggering 2.08 trillion dollars in losses in the year 2020 and 4.4 billion people were impacted by software flaws in 2016 alone, resulting in a 1.1 trillion-dollar loss to the global economy. The ISO/IEC 9126 standard has identified efficiency, functionality, maintainability, portability, reliability, and usability as characteristics of high-quality software (Jung et al, 2004).…”
Section: Introductionmentioning
confidence: 99%